The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

IP Blocked Somehow but can not find why?

Discussion in 'General Discussion' started by justhost, Oct 31, 2007.

  1. justhost

    justhost Well-Known Member

    Joined:
    Sep 2, 2003
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Halifax, Nova Scotia
    Hello

    We have a client that is unable to load any URLs on one of our servers. They have no problem with any of our other servers. We are running ConfigServer Security & Firewall - csf v2.90. The IP is not in the Deny List. We are not running APF? Does anyone have any suggestions? Where else might we try looking?

    Thank you.
     
  2. Tam

    Tam Well-Known Member

    Joined:
    Jul 31, 2004
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    16
    What is he seeing in his browser when he tries to connect? Error messages can go a long way to resolving the issue. Do you have mod_security, mod_evasive or DDoS installed? Is he connecting direct or through a proxy? Has he tried using a proxy to confirm he can connect?
     
  3. yapluka

    yapluka Well-Known Member

    Joined:
    Dec 24, 2003
    Messages:
    301
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    France
    cPanel Access Level:
    Root Administrator
    1) Did you make sure CSF is not the culprit ? What happens when you stop it ?

    2) Did you check in the Host Access Control (block IP access) in Security Center that his IP is not listed there ?

    3) Ask for a traceroute ?

    Good luck :)
     
Loading...

Share This Page