IP changed domain stopped showing up

pakistan

Member
Feb 5, 2015
13
0
1
Pakistan
cPanel Access Level
Root Administrator
Hi,

One of my sites was running on shared IP on my server. I changed its IP and assigned it a dedicated IP but site stopped showing up. Its been 48 hours and site is not working now.

I simply did the IP change thing from my WHM account.

Please help.
 
Feb 18, 2015
6
0
1
cPanel Access Level
Root Administrator
Hello,

Please make sure that the dns zone of the respective domain has been replaced with the correct new IP or make sure to review the DNS zone of the domain which will help you to address your issue.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello :)

Does this domain name use name servers associated with your cPanel server? If not, ensure you update the DNS records at it's DNS hosting provider so that it resolves to the correct IP address.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
The same of the option indicates it rebuilds the virtual hosts. Nginx is a third-party application, so you may want to consult with the developer or support team of the plugin you are using to implement it with cPanel to see why it needs to be ran manually.

Thank you.