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IP Dedication prevents the Virtualhost IP change from functioning

Discussion in 'General Discussion' started by johny_gjx, Jan 17, 2011.

  1. johny_gjx

    johny_gjx Active Member

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    There is a nasty issue in recent versions of cPanel, once a site's ip is changed that new IP is considered to be dedicated for the site, so far similar to what it used to be in older cPanels but previously if you changed the Virtualhost IP from Basic cPanel & WHM Setup, it would make it possible to use the new IP for other sites too and would override the dedication of the IP to one certain website.

    In recent versions it is no longer working and the IP Dedication supersedes the Virtualhost setting.

    Also once a number of sites' IPs are changed to a new IP, the new IP is considered as Dedicated for all the sites, this also locks the virtualhost setting from correcting this problem and thus prevents you from moving other sites to that IP, right now if you move 10 sites to one IP, it is no longer possible to add 5 other sites to that IP, previously you could temporarily change the Virtualhost ip and change any other number of sites' IPs to the new one and change the Virtualhost IP back.
     
  2. johny_gjx

    johny_gjx Active Member

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    Anyone having the same issue?
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is that one IP owned by a reseller?
     
  4. johny_gjx

    johny_gjx Active Member

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    No it is not!
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    In order to have multiple IPs as shared, you would actually need to make the main account with the shared IP a reseller account, then set that IP as the reseller's shared IP. This would then allow you to share the IP across accounts owned by the reseller. Additionally, you could create a default account to own the IP as the reseller if you didn't have one account that should own the other accounts with the shared IP.

    To setup an IP as shared for a reseller account, you'd do this in WHM > Resellers > Manage reseller's main/shared IP area.

    The only way I know to resolve the issue you are having would be to make that IP a shared reseller one, which does let you provide the IP to multiple accounts at that point without the IP being considered as dedicated.
     

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