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Ip functions not showing in whm normal or not?

Discussion in 'General Discussion' started by apfan, Jan 30, 2010.

  1. apfan

    apfan Member

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    #1 apfan, Jan 30, 2010
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    The option is called Change Site's IP Address in the Account Functions sectio of the left menu.
    Or:
    On the list accounts page if you place your mouse over the IP for that account an option should show up to edit.
     
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    #2 Infopro, Jan 30, 2010
  3. apfan

    apfan Member

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    It does not showing up.
    What is wrong should i contact my hosting provider?
    Can someone please post picture on how it should look like.


    Sincerely Apfan
     
    #3 apfan, Jan 31, 2010
  4. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    Sounds like you've got a reseller account with limits. Your host can help with this.
     
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    #4 Infopro, Jan 31, 2010
  5. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst Staff Member

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    Twitter:
    I believe this is correct; unless the login username being used for WHM is "root" (i.e., the system administrator) it sounds like the issue is that of a reseller account in WHM that has certain access restrictions as defined in the WHM Reseller Center.
     
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    #5 cPanelDon, Feb 1, 2010
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