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iPad Mini not remember username and password on cPanel/WHM

Discussion in 'General Discussion' started by CBG, Jul 15, 2013.

  1. CBG

    CBG Active Member

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    Hi,

    Got an iPad Mini today and setting it up, but found that cPanel and WHM will not remember the username and password.

    It is the Safari browser, other sites are ok and it asked, but not in cPanel/WHM.
    It just seem like all cPanel and WHM are not being asked, any ideas?

    Thanks
     
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  2. CBG

    CBG Active Member

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    My hosting provider made a suggestion that worked.
    I had to add /?login_theme=cpanel-legacy
    To the end of the URL
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Have you ensured that any browser updates for Safari have been completed? It sounds like a browser-specific issue, but we can certainly take a closer look and attempt to reproduce the issue. If you find the issue persists after ensuring Safari is updated, please have your hosting provider open a support ticket with us. You can ask that they provide you with the ticket number and we can update this thread with the outcome.

    Thank you.
     
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