The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

iPad Mini not remember username and password on cPanel/WHM

Discussion in 'General Discussion' started by CBG, Jul 15, 2013.

  1. CBG

    CBG Member

    Joined:
    Apr 23, 2010
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    Got an iPad Mini today and setting it up, but found that cPanel and WHM will not remember the username and password.

    It is the Safari browser, other sites are ok and it asked, but not in cPanel/WHM.
    It just seem like all cPanel and WHM are not being asked, any ideas?

    Thanks
     
  2. CBG

    CBG Member

    Joined:
    Apr 23, 2010
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    My hosting provider made a suggestion that worked.
    I had to add /?login_theme=cpanel-legacy
    To the end of the URL
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,762
    Likes Received:
    662
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Have you ensured that any browser updates for Safari have been completed? It sounds like a browser-specific issue, but we can certainly take a closer look and attempt to reproduce the issue. If you find the issue persists after ensuring Safari is updated, please have your hosting provider open a support ticket with us. You can ask that they provide you with the ticket number and we can update this thread with the outcome.

    Thank you.
     
Loading...

Share This Page