[ipcheck] Problem with DNS setup on ... emails

thobarn

Well-Known Member
Apr 25, 2008
152
1
68
sanctum sanctorum
I have two IP addresses ending with 56 and 57. Immediately after updating to WHM 11.30.2 (build 1) I started to receive this dreaded email.

Your hostname (vps.domain.com) resolves to x.x.x.57. It should resolve to x.x.x.56 ....
/etc/resolve.conf has
nameserver x.112.88.10

/etc/hosts has
x.x.x.57 vps.domain.com vps
127.0.0.1 localhost

/etc/wwwacct.conf has
ADDR x.x.x.57
ETHDEV venet0:1
...

/etc/sysconfig/network-scripts/ifcfg-venet0:0 has
DEVICE=venet0:0
IPADDR=x.x.x.56
...

/etc/sysconfig/network-scripts/ifcfg-venet0:1 has
DEVICE=venet0:1
IPADDR=x.x.x.57
...

Main >> Server Configuration >> Basic cPanel & WHM Setup >> Basic Config[/I] has
The ethernet device onto which.... => other venet0:1

ifconfig gives
venet0:0 x.x.x.56
venet0:1 x.x.x.57

hostname gives
vps.domain.com

dig +short vps.domain.com gives
x.x.x.57

There is a DNS A record for vps.domain.com => x.x.x.57

Hovewer, Main >> DNS Functions >> Add an A Entry for your Hostname brings up
hostname => vps.domain.com
Server Main IP => x.x.x.56

Can anyone please help as to what is wrong, why the emails and why WHM thinks server main IP should be 56?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello :)

I suggest opening a support ticket for this issue and letting us know the ticket number:

Submit A Ticket

This will allow us to investigate the exact cause of this problem.

Thank you.