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[ipcheck] Problem with DNS setup on

Discussion in 'Bind/DNS/Nameserver' started by deo_hai_van, Feb 7, 2012.

  1. deo_hai_van

    deo_hai_van Active Member

    Feb 8, 2011
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    Hi I have been receiving this message

    IMPORTANT: Do not ignore this email.
    Your hostname ( could not be resolved to an IP
    address. This means that /etc/hosts is not set up correctly, and/or
    there is no dns entry for Please be sure that
    the contents of /etc/hosts are configured correctly, and also that
    there is a correct 'A' entry for the domain in the zone file.
    Some or all of these problems can be caused by /etc/resolv.conf
    being setup incorrectly. Please check that file if you believe
    everything else is correct.
    You may be able to automatically correct this problem by using the
    'Add an A entry for your hostname' option under 'Dns Functions' in
    your Web Host Manager.
    Although I have checked under "DNS Functions" in WHM to make sure that my issued IP matches my name server

    Do you know any other reason that may cause this issue?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello :)

    Make sure the domain name associated with the hostname uses name servers that point to the cPanel server. If it uses remote name servers, you will have to add the "A" record at the remote DNS server for the domain name.

    Thank you.
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