IPv6 on new install.. redirecting all sites to defaultwebpage.cgi

[Clint Decker]

I just setup a new WHM/cPanel server and this is the first time my host has assigned IPv6 to the server.

I added the IPv6 address to the Basic WebHost Manager Setup, and then I went to the "Assigned IPv6 Address" section and enabled each of my domains.

Every time I access the site from an ISP that uses IPv4, the sites work fine. If I access the sites from an IPS that uses IPv6, then the websites direct to defaultwebpage.cgi

I looked at the httpd.conf file and didnt see anything with the IPv6 addresses listed.

What else am I forgetting to do? I tried deleting one of the test sites and resetting it up after I had added the IPv6 settings to see if it would fix it, but instead of getting the normal defaultwebpage cpanel looking error, I got an error saying "Executing in an invalid environment for the supplied user".

I'm just not even sure how to proceed.

 

[sktest123]

have a look at Guide to IPv6 - How to Get Started With IPv6 - Version 68 Documentation - cPanel Documentation
there also troubleshoot steps

 

[cPanelMichael]

Hello @Clint Decker,

Can you check if you are able to ping the IPv6 address associated with an account from a remote server? For example:

ping6 2001:db8:10fe::5000

If that works as expected, check the other steps referenced on our IPv6 troubleshooting document at:

Guide to IPv6 - Troubleshoot IPv6 Problems - Version 70 Documentation - cPanel Documentation

Let me know if this helps.

Thank you.