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Is Apache SpamAssassin worthless under cPanel 11?

Discussion in 'EasyApache' started by hJohn, Oct 12, 2007.

  1. hJohn

    hJohn Registered

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    I have several reseller accounts with the same host. I have used theses people for a decade and have always been pleased with the service, but ever since they upgraded cPanel, SpamAssassin has not assigned a score to most messages.

    My host tells me that SpamAssassin maxes the CPU, then quits, then restarts itself.

    Here is the configuration for one of the servers I am on:

    Operating system Linux
    Kernel version 2.6.17.11-grsec
    Apache version 1.3.37 (Unix)
    PERL version 5.8.8
    PHP version 4.4.6
    MySQL version 4.1.22-standard
    cPanel Build 11.8.0-RELEASE 16295
    Theme cPanel X v2.6.0


    I don't want to leave these people, but spam is killing me. Is the problem with their configuration or with SpamAssassin, or did spam take a back seat in cPanel? Thanks.
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    SpamAssassin continues to work in cPanel 11. I know during the upgrade process if the server administrator had Exim had a special type of rules manually entered into it by the sysAdmin that could not be automatically imported, they are notified by email that SpamAssassin will be turned off as a precaution to preserve their rules.

    If you hosting provider is continuing to experience spam issues, they should contact their cPanel licensing provider for assistance regarding the issue.

    Unfortunately, as a reseller (even if you're a root-level reseller), you still need to have your hosting provider do this on your behalf as they will likely need to provide root login credentials to the support staff they are contacting so they can login and analyze the situation and make any necessary adjustments.
     
  3. hJohn

    hJohn Registered

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    Bless you David, I will share this with my host. :)
     
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