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Is Cpanel for me?

Discussion in 'General Discussion' started by nibb, Mar 22, 2008.

  1. nibb

    nibb Well-Known Member

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    I have always used Plesk on all servers. Shared environment. When I first started in this industry I ordered a server and I had to choose between Cpanel or Plesk. I remember I really wanted Cpanel but it was like 15$ more a month then Plesk. Back then Plesk looks where not so good, it was before Sw Soft, now Parallels bought Plesk.

    Im really having dudes about Plesk for the last 2 years. I always looked at alternatives but i was afraid to change because the whole servers now run on Plesk. I even have Sitebuilder with some servers.

    20 days ago something happened to me and I decided it was time to dump Plesk. It was because of several issues. Plesk is getting worst in every new upgrade. Lately it was a nightmare to upgrade so I did not upgraded anymore until a big release was out. Most upgrades managed to breake and they where a nightmare to best Level 3 techs in the world, including paid ones from USA, India etc. One specific upgrade to 7.5 was so hard that not even the best management company in the US could restore servers. Mostly you had to pay a 75$ ticket to Sw soft to fix things.

    Well lately they had not released anything new on their linux version. Im 100% linux and it seems the new Plesk for Windows gets all the attention. Every new releases has 30 features for Windows and just 20 small bug fixes for the Linux version. Its really starting to lack features. For example it doesnt support Postfix just that old Qmail server which is a nighmare to patch. Until today Plesk has not implemented DomainKey, ClamAV or a good mail interface. Spam with Plesk is a daily problem since their Spamassassin interface is useless, it lacks of most features and until some recent time Plesk had not even support for SPF.

    This is bugging me to a point the only way i could offer antivirus with email account is to get an addon from Sw Soft that is an extra fee per year. Most things you want are paid, they charge you for everything even free things that should be free.

    The other thing that really pissed me off was the Virtuozzo Advertisting that appeared on a new Plesk release. How they dear to put an advertising on a panel you supposed to have paid for. The advertising is so heavy that almost on every point of the panel there are Sw Soft copyright notices and affiliated links back to their site.

    Besides all that they dont give support, at least not in a good english speaking.

    Well this and allot of more things have made me decide to go with Cpanel. Im just wanted to know if this is the wright step to do. Cpanel is the more popular panel, clients ask it, its very brandable, comes with multiple languages and unlimited domains for free and has tons of features i was expecting Plesk would have some day. Cpanel is the opposite to Plesk and that is what i like. Cpanel lets me brand my company not the company that makes the panel. My clients dont care about software owners but about service and Cpanel is able to provide more. I also like the new video and explanation features on each section. This makes the panel real easy for newbies.

    What im afraid is the following. Parallels, ex Sw Soft is a big company. They managed to buy all panels. What happend if I make the switch and then they buy Cpanel? Or worst they overun Cpanel being the lider in some short time? I know if being waiting for 3 years and that never happend, Cpanel is still the leader but its a real escenario Plesk is number 2 now without competition.

    Plesk owns several products. Something i dislike since they dont focus on each product enough but ratter on several. Cpanel has only Cpanel and that makes me feel more comfortable that they have their eyes only on Cpanel to make it better.

    As for SiteBuilder I will replace it with RvSitebuilder. Im starting to love all the plugins Cpanel has and the perfect integration they have with only 1 login.

    But on VPS Plesk has a strong point. You wont see almost Cpanel VPS because Virtuozzo is from the same company. I was thinking about 2 things. Use OpenVZ which is Virtuozzo anyway or Xen with Cpanel or i will be forced to still use Plesk with VPS accounts. I dont know how you people resolve that dilema but its cheaper to offer Plesk VPS.

    As for offering with OpenVZ people think its a cheap version (actually free) for a more powerfull product so they look for Virtuozzo. And once they look for Virtuozzo is more cheaper to offer them with Plesk.

    I still think im going to be on the right track for shared accounts and i hope my clients are happy as well and sales increase. If im wrong this could costs me my company.

    Said all that I dont have a clue on how to start moving account except to do it manually. That would be a painfull experience, specially because websites with databases change so fast i will not be able to keep with the changes so fast. I dont want to cause any downtime on the move.

    You can see my complaints on Parallels forums. Im sure some other plesk clients will be here soon too...

    http://forum.swsoft.com/showthread.php?goto=newpost&t=51375
     
    #1 nibb, Mar 22, 2008
    Last edited: Mar 22, 2008
  2. markfrompf

    markfrompf Well-Known Member

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    Don't get me wrong. I read your entire post, but tonight, I'm a man of few words.

    Yes, make the switch. There won't be any looking back! :)

    As far as the migration, I think there are some scripts to accomplish a Plesk > cPanel move.
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    To put it very politely and to the point: cPanel (the company) is not for sale. No need to worry about buy-outs or whatnot.

    We do offer a no cost 15-day test license if you wish to evaluate cPanel/WHM prior to purchase. It includes all the functionality and benefits of a paid license, but only for a period of 15-days. You can acquire the 15-day test license at the cPanel Store located at:

    http://www.cPanel.net/store

    Proceed as if you were purchasing a license. When prompted for which license you wish to acquire, select the 15-day test license.

    You can see for yourself if it's right for you or not.

    We also offer a free Transfer Assistance Hotline to assist with migrating from Plesk to cPanel: http://www.cpanel.net/products/cpwhm/cpanel11/transfer-asst.htm

    You are welcome to make use of this free service, even if you are on a test license.
     
  4. nibb

    nibb Well-Known Member

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    Thanks all for the replies. I will go with Cpanel.

    As for Parallels I confirmed the rumors. Its a communist company and they are implementing their communist model of enslavery they call SAAS on all their products.

    A company that uses Red as color, is from Moscow and now wants a slice of all our incomes with not allowing us ever to own the software, force us to pay each month without they keeping developing the product. I will gladly pay but for updates or support, not just to use the software. I think people have to earn money based on their work. SAAS is to pay just so they develop the product 1 time and never again and we have to pay to use it. People want to own things not to be attached to a never ending payment. That is just a mortage rate or working for the bank forever. If they want money every month they should sell the updates, but that of course they dont like because then they have to do a monthly release and that is just to work every month like we normal humans do. Pay each month for what? A service? Sure, hosting is a service and it costs money each month to run the networks and servers, but software? They are not giving us the hardware to run the software, the software doesnt need to be run as service, why? You just install it and it runs. Its no like they are giving us the platform to run it each month, they just developed their product once and then just make updates when they are pleased to do so.

    Im glad Cpanel is a US based company. At least they will try to convince people to use the products based on quality not on use of force. I sended en email to Cpanel and had a reply back in 1 hour. Match that against Parallels 1 week reply. And im not even a Cpanel customer...yet...

    Im contacting my datacenter to lease licenses. Then when i absorb the costs of buying the new servers to move the accounts I will see to buy licenses. I prefer to install Cpanel on new servers and then move their the data.

    I will also stop to offer completely Parallels products. I don't think anyone would want to enslave their systems to them.

    Its like Cpanel represents freedoom and Plesk is slavery. This is a battle for software and im sure freedoom will win. :D
     
  5. rootuser

    rootuser Well-Known Member

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    :) Cpanel is always best..we are managing around 400 servers it will come around almost all
    control panels like cpanel/plesk/hsphere/ensim as well as helm. Once parallel take over plesk/hsphere/ensim and help support as well as quality dragging very badly . When ever a major issue happend on their products if you try to contact they caan't find a solution or give a proper reply.( Remember we are one of their channel partner).

    From my experience most of the cpanel related i was able to fix myself, if not capanel support
    will do..always stay with cpanel,it will increase your business.
     
  6. darren.nolan

    darren.nolan Well-Known Member

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    In other news - Parallels apparently just bought ModernBill....

    Global Domination...
    /hides
     
  7. rr1024

    rr1024 Member

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    Hello,

    I've used nothing but cPanel for the last 5 years, and I out grew my shared hosting plan and the only thing my host offers is Pesky Plesk. I figured it was a server management thing it had to be stable and functional. I have spent the last 3 weeks doing nothing but trouble shooting and debuging / testing Plesk.

    I am now Leaving my host who I happen to actually like because they don't/won't offer cPanel on VPS accounts.

    Plesk is Unstable and most of the important / usable functionality does not work or won't work.

    They don't test their software to any extent that I can see, since there are so many bugs that are in plan site:
    Take a look at my two posts on Pesky

    http://forum.swsoft.com/showthread.php?t=51275

    http://forum.swsoft.com/showthread.php?t=51850


    If I were you I'd make the jump from Plesk to cPanel ASAP before something goes really wrong.

    There is a learning curve with cPanel but if you are familure with basic server operations you should be able to over come it shortly.

    I was prepared for a learning curve with Pesky but I made the wrong assumption and assumed that all the basic functionality worked.

    Now I'm not talking from any experience at all when it comes to server setups but from what the techs tell me cPanel is more difficult to install and get running than Pesky but the big difference is in it's operation. cPanel works Pesky doesn't....

    Please keep in mind that the above statement is made only by what my host tech's have told me about cPanel and also keep in mind that they only offer Plesk and I asked them about switching to cPanel....so there maybe a bias there or not....

    I could careless if it take 5 hrs to install cPanel and 15min to install Plesk when plesk makes me work 30 hrs a week to keep it running, find work arounds, install patches and cPanel I would maybe spend 15min -30 min a week on....

    Bottom line: With cpanel I spend more time with my customers and that translates to nothing but $$$$
     
  8. rpmws

    rpmws Well-Known Member

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    cPanel I have been using for about 9-10 years. It's grown with me and we as long time users have helped it grow for us and with us. I have never used a product where I felt more at home or appreciated as a customer. cPanel and it's direction will never be fought over from a ownership standpoint either. I have always been assured of that .It's owned by the CEO 100% and he calls the shots and has taken it from a set of scripts to the largest and best control panel provider in the world. He cares about his product and his company, his employees and his customers. And that attitude and dedication he expects from those employees who also LOVE their jobs and the company they work for. It works in all directions and always has. I am very thankful that I have known and been a user of cPanel for my own hosting business and have never even thought of using a hunk of crap like Plesk. even if it were a US based company I wouldn't consider it because I know cPanel can not be beat.
     
  9. rr1024

    rr1024 Member

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    Ok rub it in why don't you, here's some salt maybe that will work better....laughing

    Just kidden and I can't wait to get back to cPanel
     
  10. zitrox

    zitrox Member

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    We also would love to move from Plesk to Cpanel, but we use Debian on all our webservers.
    Will there be Debian support in near future?
     
  11. rpmws

    rpmws Well-Known Member

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    if you are thinking in terms of installing cPanel on your existing servers with the OS and clients alreay on it I don't think that's the way to do it. cPanel does best on a fresh box,
    http://www.cpanel.net/products/cpwhm/cpanel11/sys_requirements.htm

    What I would suggest is setting up new servers or leasing them with your OS choice, ordering either with cPanel installed or install it yourself and then use the plesk-cPanel copy scripts to move the sites to your new cPanel box. I bring Plesk users over all the time to my shared servers. The copy tool does a pretty good job.
     
  12. zitrox

    zitrox Member

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    before Debian we used SLES for our webserver, but that was a nightmare in patch management.

    Debian package manager (aptitude or apt) is amazing, even if we update to newer mysql, apache, php version than provided in the distro, they are no package conflicts.
    Therefore we would be happy to stay on debian.
     
  13. rpmws

    rpmws Well-Known Member

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    cPanel does much of that for you. almost every server service, mySQL, apache, SMTP pop3 imap FTPd spamd .. almost everything is managed and updated either automatically via cPanel based scripts or manually through a cPanel related system or sub-system. cPanel is really a hosting operating and management system itself and is VERY customizable. From updates to auto backups, you name it. It blows away the competition.
     
  14. zitrox

    zitrox Member

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    thx for the information. I will test around with freebsd and centos.
     
  15. zitrox

    zitrox Member

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    btw.. is cpanel 11 available in german?
     
  16. rpmws

    rpmws Well-Known Member

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  17. zitrox

    zitrox Member

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    this language file was created on 19-Mar-2004 19:57

    I did read that whm 11 is not supported for this language files, but there is a product on www.rvskin.com which works for whm 11. (costs extra money)

    Is it true or does the german language file on http://lang.cpanel.net/ work for cpanel 11?
     
  18. brianoz

    brianoz Well-Known Member

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    A bit of a non-event; ModernBill is a mess and has lost nearly all it's new sales to WHMCS from what I can tell.
     
  19. darren.nolan

    darren.nolan Well-Known Member

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    I know I use (and love) WHMCS. ModernBill had always seemed like overkill imho.
     
  20. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Yes, German is actually bundled with cPanel 11 nowadays.
     
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