Is gisol.com out of business? Can't access cpanel [moved]

[Laura Young]

HELP!
I went to access my business e-mail and got a note that the license file is expired. LTD: 1142828927 NOW: 1143460541. I tried to contact Global Internet Solutions (gisol.com) and the site can't be found, and their toll free number has been disconnected. This is THE site for my six year old business. I need to be able to access my e-mails (old and new)!!!
Please help!
Thanks,
Laura
My website it www.wellspringcoaching.com

 

[chirpy]

cPanel is simply the control panel software that that hosting company much have used. Your only recourse is to try and contact them. If you can't, then you're going to have to look for a new web hosting company and move your domains there.

 

[Laura Young]

I'm in the process of doing that now. My problem is that there no longer seems to be a former webhost to contact so that I can gain access to the cpanel and retrieve all my e-mail history for the last 4 years of my business, including anything that is coming in as I type this. It'll take a day or two for the transfer to happy and at that point I'll have a clean, very clean slate for my e-mail. But right now all my history is locked up and I'm starting to think I may never see it again. That's NOT what a business owner wants to hear.

 

[[email protected]]

Hindsight - But still usefull

Hi Laura,

It is a sad story to hear that you may have lost so much of your information. I thought that it is worth mentioning for everyones benefit the importance of taking ownership of your digital assets. Not matter who your host, IT support or tech company is, it is still the end user who needs to have a copy of, or know the location of your digital assets. If your assets (4 years of e-mail) are worth having then you should have at least 3 copies of them in known accessable locations:

1 active (in use) data
2 primary backup (tested and restorable)
3 archive backup (tested and restorable)
* items 2 or 3 of these assets should be in different locations than item 1

With several of my clients the most painful disaster to happen was to lose their digital assets because they elected to not take the effort or spend the money to put into play an effective backup and disaster recovery strategy, in several cases it led to bankrupcy. All the best to you, I see that your site seems to be up again, and for everyone else: don't forget backup... digital photos, iPod music, accounting, contacts, contracts, e-mails.....