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Is it me, or does the new backup system not work properly at all?

Discussion in 'Data Protection' started by slim, Jul 21, 2013.

  1. slim

    slim Well-Known Member

    May 27, 2004
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    I have been experimenting with the new backup system on two machines.

    When I attempt to restore accounts, the available dates I have to restore dont match what I should have.

    For example, I have daily enabled, with each day ticked and set to retain 3.

    I have monthly ticked, and set to retain 2.

    When I restore, I should therefore be able to restore from the last three days AND the 1st and 15th of the month.. But this isnt happening. At best all I get is 1st and 15th the month.

    Has anyone else had similar problems?
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    Please check to see if the daily backups exist on your system. They should exist in the directory associated with the date the backup was generated. EX:

    If they do not exist, it's a good idea to review the backup log from the date that backups were generated to see if there were any errors. Backup logs are stored in:

    Thank you.
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