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Is it possible to have the default directory be public_html instead of the root?

Discussion in 'General Discussion' started by DWHS.net, Jun 3, 2006.

  1. DWHS.net

    DWHS.net Well-Known Member
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    Basically when cpanel sets up a new account, ftp access starts in the /public_html/ folder.

    Lots of customers are confused about where to upload to.
     
  2. tweakservers

    tweakservers Well-Known Member

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    cPanel default will create the main FTP ( Cpanel account ) to point to their own /home/CpanelUser directory. If you wish to have the FTP pointed directly to the public_html,you may setup additional FTP users in Cpanel
     
  3. PWSowner

    PWSowner Well-Known Member

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    Only in the FTP program settings.
    By default, logging into an account means into the root of the account. What confuses some people is how with a lot of non cPanel hosting, the root of the account is where the site goes, but the cPanel setup has a separate directory for that. I prefer this way.

    What we do is have a readme.txt file in the root of the skel directory containing basic instructions. Pretty much anyone new to the system will read that.
     
  4. DWHS.net

    DWHS.net Well-Known Member
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    Great idea!

    We are going to do this from now on.
     
  5. PWSowner

    PWSowner Well-Known Member

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    I added that after my second customer. The welcome email gave basic upload instructions, but they didn't read it and just uploaded to the root, so I decided to put a readme file there. I've only had 1 customer have a problem with uploading to root since then.
     
  6. superiorhost

    superiorhost Well-Known Member

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    The readme file is a great idea, but I have had very little problem with this issue, because I make it a main part of their welcome email. Right up by the top.
    Just tell them when they FTP in, that they need to move into the public_html folder before uploading their website.

    The readme is still a great second item. I think I will add that now that you mentioned it, but over all, it hasn't been a big issue.

    Tim L
     
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