Is it possible to import domains and databases from new drive?

russelld

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Apr 10, 2014
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I have quite the dilemma. I know it is quite easy to import accounts into WHM if both servers are using cpanel. However, I need to import accounts directly from another drive on the same server. Both drives are on the same box.

Is there a utility which will do this, and if not, what steps do I need to take to get my accounts into my new WHM?

Thanks in advance.

Russ
 

24x7server

Well-Known Member
Apr 17, 2013
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Hello,

Yes, it's possible to move your user files to second disk, First you will have to mount your second HDD to /home2 and then you can move your users files to /home2 using "Rearrange an Account" function through WHM

WHM > Account Functions > Rearrange an Account

But there is no such utility to move mysql databases to second drive


Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

You referenced the ability to "import" your accounts from another drive. Could you clarify if these accounts were from a server with a hardware failure, or are you intending to simply move accounts to another drive?

Thank you.
 

russelld

Member
Apr 10, 2014
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Hey everybody. Here is the latest.

My hosting company moved my dedicated server /hone folders and files to a second drive where I attempted to import multiple accounts using the "copy Multiple Accounts" function.

After getting some errors, I paid them to look into the issue and whatever they did allowed me to successfully import the accounts, but when I go to "List Accounts", the icon where I can access cpanel for each account is not available. I have no way to access cpanel from WHM. I am under the assumption cpanel does not exist, but quite honestly, I do not know what the web address would be to get to cpanel as I have always used this function to get there.

Is there something I am doing wrong in the import process which is causing this?

Is it a setting within WHM preventing this from happening?

Even when I manually create an account, the icon to access cpanel is not there.

Your assistance is greatly appreciated.

Russ

- - - Updated - - -

Yes, the original issues was from being hacked. I c leaned up the mess and in the mean time, and as a special precaution to ensure the hacker didnt alter any system files, we decided to remove them from the original drive and import them later (now). I am having a separate issue if you will read my latest post. Can you help?

- - - Updated - - -

Can you please read my latest post and see if you have a solution?
 

russelld

Member
Apr 10, 2014
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Root Administrator
UPDATE: It appears my hosting company had the wrong IP which was causing some problems and I remembered I put some strong security settings which kept the cpanel icon from appearing in WHM. I have resolved this issue and thank you both for your input.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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UPDATE: It appears my hosting company had the wrong IP which was causing some problems and I remembered I put some strong security settings which kept the cpanel icon from appearing in WHM. I have resolved this issue and thank you both for your input.
I am happy to see the issue has been resolved. Note the setting you are referring to is under the "System" tab in "Tweak Settings":

"Accounts that can access a cPanel user account"

Thank you.