Hey everybody. Here is the latest.
My hosting company moved my dedicated server /hone folders and files to a second drive where I attempted to import multiple accounts using the "copy Multiple Accounts" function.
After getting some errors, I paid them to look into the issue and whatever they did allowed me to successfully import the accounts, but when I go to "List Accounts", the icon where I can access cpanel for each account is not available. I have no way to access cpanel from WHM. I am under the assumption cpanel does not exist, but quite honestly, I do not know what the web address would be to get to cpanel as I have always used this function to get there.
Is there something I am doing wrong in the import process which is causing this?
Is it a setting within WHM preventing this from happening?
Even when I manually create an account, the icon to access cpanel is not there.
Your assistance is greatly appreciated.
Russ
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Yes, the original issues was from being hacked. I c leaned up the mess and in the mean time, and as a special precaution to ensure the hacker didnt alter any system files, we decided to remove them from the original drive and import them later (now). I am having a separate issue if you will read my latest post. Can you help?
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Can you please read my latest post and see if you have a solution?