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is not permitted to relay through this server without authentication.

Discussion in 'E-mail Discussion' started by albatroz, Sep 20, 2016.

  1. albatroz

    albatroz Well-Known Member

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    All the accounts of a customer is getting this error message despite that they all have configured SMTP authentication in their Outlook 2007 clients. Is this an Outlook issue?

    Please turn on SMTP Authentication in your mail client. (VENTAS05) [161.132.101.75]:3730 is not permitted to relay through this server without authentication.
     
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    #1 albatroz, Sep 20, 2016
  2. albatroz

    albatroz Well-Known Member

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    There is no problems with webmail
     
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    #2 albatroz, Sep 20, 2016
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Is this happening with a single domain name? If so, could you verify if it exists in /etc/localdomains and not /etc/remotedomains? Also, do you notice any output to /var/log/exim_mainlog when sending an email fails?

    Thank you.
     
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    #3 cPanelMichael, Sep 22, 2016
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