is there something wrong with my MailScanner?

A

abubin

Well-Known Member
Dec 7, 2004
401
3
168
I am checking on my server and I see this in my process :

Code: 
mailnull  5616  0.0  1.7 21516 17380 ?       S    10:14   0:00 MailScanner: master waiting for children, sleeping
mailnull  5617  2.7  5.5 62260 56356 ?       S    10:14   0:03 MailScanner: waiting for messages
mailnull  5647  3.0  5.4 61232 55236 ?       S    10:14   0:03 MailScanner: waiting for messages
mailnull  5666  3.1  5.4 61472 55404 ?       S    10:14   0:02 MailScanner: waiting for messages
mailnull  5754  0.2  0.0     0    0 ?        Z    10:15   0:00 [MailScanner <defunct>]
mailnull  5774  0.3  0.0     0    0 ?        Z    10:15   0:00 [MailScanner <defunct>]
mailnull  5785  1.7  0.0     0    0 ?        Z    10:16   0:00 [MailScanner <defunct>]
root      5808  0.0  0.0  3688  664 pts/1    S    10:16   0:00 grep MailScanner
I have users complaining that they are having problems sending emails using smtp from their outlook. But I checked that their account is still fine through webmail.

Okay, got the error message from the users. Seems to be pop3 problem.

Code: 
Task 'domain.net - Receiving' reported error (0x80042108) : 'Outlook is unable to
connect to your incoming (POP3) e-mail server. If you continue to receive this
 message, contact your server administrator or Internet Service Provider (ISP).'
 
Last edited:
@home

@home

Well-Known Member
Nov 5, 2003
121
2
168
cPanel Access Level
Root Administrator
abubin said:
I am checking on my server and I see this in my process :

Code: 
mailnull  5616  0.0  1.7 21516 17380 ?       S    10:14   0:00 MailScanner: master waiting for children, sleeping
mailnull  5617  2.7  5.5 62260 56356 ?       S    10:14   0:03 MailScanner: waiting for messages
mailnull  5647  3.0  5.4 61232 55236 ?       S    10:14   0:03 MailScanner: waiting for messages
mailnull  5666  3.1  5.4 61472 55404 ?       S    10:14   0:02 MailScanner: waiting for messages
mailnull  5754  0.2  0.0     0    0 ?        Z    10:15   0:00 [MailScanner <defunct>]
mailnull  5774  0.3  0.0     0    0 ?        Z    10:15   0:00 [MailScanner <defunct>]
mailnull  5785  1.7  0.0     0    0 ?        Z    10:16   0:00 [MailScanner <defunct>]
root      5808  0.0  0.0  3688  664 pts/1    S    10:16   0:00 grep MailScanner
I have users complaining that they are having problems sending emails using smtp from their outlook. But I checked that their account is still fine through webmail.

Okay, got the error message from the users. Seems to be pop3 problem.

Code: 
Task 'domain.net - Receiving' reported error (0x80042108) : 'Outlook is unable to
connect to your incoming (POP3) e-mail server. If you continue to receive this
 message, contact your server administrator or Internet Service Provider (ISP).'
Click to expand...
Google is your friend :
http://support.microsoft.com/kb/318790/en-us
 
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