Is this email Legitimate ?

Nathan99

Registered
Jan 6, 2020
2
1
1
Uk
cPanel Access Level
Root Administrator
I have taken over someone who has left and am the sole Sysadmin/ IT person at the company i work. I do not have a great deal of experience so am trying to pick things up quickly.

I received this emails stating my SSL is going to expire for several domains.

"DNS DCV: The DNS query to “_cpanel-dcv-test-record.DOMAIN” for the DCV challenge returned no “TXT” record that matches the value"

The links in the emails do not seem to work.

Now our domains are hosted by 123-REG and are all in date. Out websites are hosted by 3rd party company that we pay for.
Is this email a hangover from something or do i need to be worried about it ?
Any help would be greatly appreciated.
 
Last edited:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,273
313
Houston
Hi @Nathan99


This message is a notice from cPanel's AutoSSL system which attempts to automatically provision a free 90-day certificate for domains hosted on the server. If your websites are hosted by a 3rd party this wouldn't be able to be completed though.
 
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