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Is userdatadomains.stor active or a backup ?

Discussion in 'E-mail Discussion' started by ottdev, Jul 23, 2018.

  1. ottdev

    ottdev Well-Known Member

    Oct 1, 2013
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    After a full VPS migration, we encountered and error with forms which were using local SMTP "550 Please turn on SMTP Authentication in your mail client". We figured out the websites were not correctly being viewed as local users on the new machine. We poked around and discovered and suspected the old IP addresses remaining in userdatadomains.stor may be contributing. This led us to find the KB article "How to Rebuild userdata Files". Following those steps corrected the outbound email issue, items in /userdata/ directory and the files userdatadomains and userdatadomains.json were updated accordingly. However, the file userdatadomains.stor still carries the old info. Is this just a backup file or how to fix ?
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Nov 14, 2017
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    Hi @ottdev

    userdatadomains.stor is not a standard file that is being used. The correct userdatadomains files should be present in /etc/ as follows:

    [[email protected]]# ls -lah /etc/userdatadomains*
    -rw-r----- 1 root mail  939 Jul 23 05:17 /etc/userdatadomains
    -rw-r----- 1 root root 1.1K Jul 23 05:17 /etc/userdatadomains.json
    The /var/cpanel/userdata/$user/ directly should look something like the following:
    [[email protected]]# ls -lah /var/cpanel/userdata/$USER/
    total 40K
    drwxr-x--- 2 root lauren 4.0K Jul 23 05:17 .
    drwx--x--x 7 root root   4.0K Jul 18 14:29 ..
    -rw-r--r-- 1 root root    404 Jul 18 14:30 cache
    -rw-r--r-- 1 root root    447 Jul 18 14:30 cache.json
    -rw-r--r-- 1 root root    885 Jul 19 05:17 domain.tld
    -rw-r--r-- 1 root root    887 Jul 19 05:17 domain.tld.cache
    -rw-r--r-- 1 root root   2.8K Jul 19 05:17 domain.tld_SSL
    -rw-r--r-- 1 root root   2.7K Jul 19 05:17 domain.tld_SSL.cache
    -rw-r--r-- 1 root root    134 Jul 18 14:19 main
    -rw-r--r-- 1 root root    131 Jul 18 14:19 main.cache
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    ottdev likes this.

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