Issue accessing site with www prefix

JayFromEpic

Well-Known Member
Apr 2, 2011
218
8
68
Scottsdale
cPanel Access Level
Root Administrator
Twitter
Greetings everyone,

I have a friend of mine that recently ran across an odd issue while accessing his server.

He is able to visit a website with a url such as domain.com but when he attempts to visit a site with a url such as /www.domain.com he is directed to a cloudflare maintenance page.

Im just curious if anyone has had this occur in the past and what they may have done to remedy the problem. His setup:

. CentOS 6 server w/cPanel/WHM
. CloudFlare DDoS Protection
. Litespeed Webserver

Any assistance is much appreciated. Thanks!
 
Last edited by a moderator:

SysSachin

Well-Known Member
Aug 23, 2015
604
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India
cPanel Access Level
Root Administrator
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Hello,

If the issue facing only one client then Might be the issue with browser cache. Can you please ask then to access website after clearing browser cache or another browser.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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