issue creating db user - Ran adminbin Cpanel/cpmysql/ADDUSER

[Turbotimer]

Hi guys,

When I try to create a database user, I get the following error:

Ran adminbin Cpanel/cpmysql/ADDUSER

CENTOS 6.4 x86_64 xenpv
WHM 11.38.2 (build 12)
MySQL 5.5.32

Could you please advice?

Thanks in advance,

 

[cPanelMichael]

Hello

Please check /usr/local/cpanel/logs/error_log and let us know if you see any additional output to go with the error message you see in the user interface.

Thank you.

 

[Turbotimer]

This is what I can see on the logs at /usr/local/cpanel/logs/error_log:

Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 183
[2013-10-29 17:50:57 -0400] info [cpmysql] Creating MySQL virtual user jdejong_mp for user jdejong
DBD::mysql::db do failed: Field 'ssl_cipher' doesn't have a default value at /usr/local/cpanel/Cpanel/Mysql.pm line 1195.
DBD::mysql::db do failed: Field 'ssl_cipher' doesn't have a default value at /usr/local/cpanel/Cpanel/Mysql.pm line 1195.
[2013-10-29 17:50:57 -0400] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request subprocess exited with status 255: namespace=[Cpanel] module=[cpmysql] function=[ADDUSER]: set error in context mysql: raw_response=[{"timeout":0,"data":"","action":"run","status":1,"mode":"simple","error":1,"version":"2.3","exit_code":65280,"statusmsg":"Ran adminbin Cpanel/cpmysql/ADDUSER"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 123
Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'ADDUSER', 'data', 'jdejong_mp Spinpart+03', 'action', 'run', 'env', HASH(0x3258740)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 103
Cpanel::AdminBin::adminrun('cpmysql', 'ADDUSER', 'jdejong_mp', 'Spinpart+03') called at /usr/local/cpanel/Cpanel/MysqlFE/DB.pm line 176
Cpanel::MysqlFE::DB::adduser('mp', 'Spinpart+03') called at cpanel line 1822
eval {...} called at cpanel line 1822
main::real_exectag('<cpanel Mysql="adduser($FORM{\'user\'},$FORM{\'pass\'})">') called at cpanel line 4135
main::dotag_finished_headers(1) called at cpanel line 3955

 

[cPanelMichael]

Have you recently installed any third-party applications such as Percona, or attempted to use a version of MySQL not supported by cPanel? Please post the output of the following command:

mysqladmin variables | grep sql_mode

Thank you.

 

[Turbotimer]

Thank you for your assistance,

this the the command output:

| sql_mode | STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION

 

[Turbotimer]

here you will see mysql server WHM menu:

 

[cPanelMichael]

The values you have in place for sql_mode are not valid in MySQL 5.5. Please run the following commands to correct this:

mysql
mysq; > set global sql_mode = "";

Then, ensure there are no sql_mode entries in your /etc/my.cnf file and restart MySQL.

Thank you.

 

[Turbotimer]

Hi, issues still after last steps.. any other advice, thanks in advance

++++++++++++++++++++++++++++++++
mysql> set global sql_mode = "";
Query OK, 0 rows affected (0.00 sec)
++++++++++++++++++++++++++++++
#cat /etc/my.cnf
[mysqld]
innodb_file_per_table=1
+++++++++++++++++++++++++++++++
Waiting for mysql to restart.......finished.

mysqld_safe (/bin/sh /usr/bin/mysqld_safe --datadir=/var/lib/mysql --pid-file=/var/lib/mysql/mpserver.marktplaats.cw.pid) running as root with PID 11553 (process table check method)
mysqld (/usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=/var/lib/mysql/mpserver.marktplaats.cw.err --pid-file=/var/lib/mysql/mpserver.marktplaats.cw.pid) running as mysql with PID 11668 (pidfile check method)

mysql started ok
+++++++++++++++++++++++++++++

 

[Turbotimer]

In addition here you have the output about sql_mode:

+++++++++++++++++++++++++++++++++++++++++++++
# mysqladmin variables | grep sql_mode
| sql_mode | STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION
++++++++++++++++++++++++++++++++++++++++++++

I ran the below command:

mysql> SELECT @@sql_mode;
+--------------------------------------------+
| @@sql_mode |
+--------------------------------------------+
| STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION |
+--------------------------------------------+
1 row in set (0.00 sec)

mysql> SET @@sql_mode = "";
Query OK, 0 rows affected (0.00 sec)

mysql> SELECT @@sql_mode;
+------------+
| @@sql_mode |
+------------+
| |
+------------+
1 row in set (0.00 sec)
+++++++++++++++++++++++++++++++++++++++++++++++++

And restart mysql service, but values return after service restarted
mysql> SELECT @@sql_mode;
+--------------------------------------------+
| @@sql_mode |
+--------------------------------------------+
| STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION |
+--------------------------------------------+
1 row in set (0.00 sec)

 

[cPanelMichael]

Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[Turbotimer]

Issue Resolved, maybe will help this to other guys here.

there was another my.cnf that was loading values from:

/usr/my.cnf
[email protected] [~]# mysql -e 'select @@GLOBAL.sql_mode;'
+--------------------------------------------+
| @@GLOBAL.sql_mode |
+--------------------------------------------+
| STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION |


after removing the STRICT_ALL_TABLES value from this file I was able to create users again.

[email protected] [~]# mysql -e 'select @@GLOBAL.sql_mode;'
+------------------------+
| @@GLOBAL.sql_mode |
+------------------------+
| NO_ENGINE_SUBSTITUTION |