issue rules KAM_SEX

[webstyler]

Hello

We receive clean emails from one server that report 7 point for KAM_SEX

But email is clean, no content sexual or others.

How and when check for solve this?

Thanks

 

[cPRex]

Hey there! is the KAM_SEX value showing up inside the /var/log/exim_mainlog or /var/log/maillog on the machine, or are you seeing that somewhere else? If you are able to find the entry in the maillog file, that may give you more details.

It's also possible there are things that can't easily be seen in the message, such as a tracking pixel or other device, that is triggering the filter. You can try and view the raw HTML of the message to see if there is anything odd shown in the code itself.

 

[webstyler]

Hey there! is the KAM_SEX value showing up inside the /var/log/exim_mainlog or /var/log/maillog on the machine, or are you seeing that somewhere else? If you are able to find the entry in the maillog file, that may give you more details.

It's also possible there are things that can't easily be seen in the message, such as a tracking pixel or other device, that is triggering the filter. You can try and view the raw HTML of the message to see if there is anything odd shown in the code itself.

Hello

KAM_SEX is not showing inside two logs.

Html email is really simple, no tracking code, only 1 image, few text and 3 links

:/

Thanks

 

[cPRex]

Thanks for the additional details - I'm not sure what else could be causing that off the top of my head, so it might be best to submit a ticket to our team so we can check this out directly on the system experiencing the issue.

 

[webstyler]

Hello
another issue with this rules..
email is clean, but gain 7 pt for this rule
How to disable this rule globally, for all account on server ?
thanks

 

[cPRex]

I think the best way to do this so the change isn't overwritten would be this option:

https://support.cpanel.net/hc/en-us/articles/360051463954-How-to-adjust-the-weight-of-a-SpamAssassin-rule

This article would also be good to review, as it gives a nice overview of how SpamAssassin manages the scores:

https://support.cpanel.net/hc/en-us/articles/4402534965655-How-to-find-the-descriptions-of-SpamAssassin-rules-to-help-understand-why-a-message-was-marked-as-spam

 

[webstyler]

I think the best way to do this so the change isn't overwritten would be this option:

https://support.cpanel.net/hc/en-us/articles/360051463954-How-to-adjust-the-weight-of-a-SpamAssassin-rule

Yes but we would to disable for all account on any server, we cannot change user for user, waste too time.

About this guide: https://support.cpanel.net/hc/en-us...edium=deflarticles&utm_campaign=interdefllink

We need to edit /etc/mail/spamassassin/local.cf
and add
SCORE KAM_SEX 0

correct?
this will be overwrite after update/upgrade of cpanel/spamassasin?

Thanks

 

[cPRex]

Yes - that's just what I was looking into now. If you create a custom configuration file such as custom.cf inside /etc/mail/spamassassin and set the score to 0, that will give it no weight globally. You won't want to edit the local.cf file directly.

 

[webstyler]

Sorry but I'm not understanding.

" If you create a custom configuration file such as custom.cf inside /etc/mail/spamassassin and set the score to 0, that will give it no weight globally "

so, will be ignored and not will be globally, for all accounts??

Thanks

 

[cPRex]

Setting the score to 0 will give the specific rule no weight, which means SpamAssassin won't count it for or against the rules, which effectively whitelists the rule globally.

 

[webstyler]

Ok, thanks

 

[webstyler]

For anyone that found / read this thread, here the doc for custom.cf

https://support.cpanel.net/hc/en-us/articles/360053302674-How-to-Make-a-Custom-Configuration-File-for-SpamAssassin