Issue with applying style to the accounts.

[Oleg Pavlikhin]

Hi
We have issue with enabling custom styles on some servers modifyacct command fails with error:

[email protected] [~]#  /scripts/modify_accounts --theme=paper_lantern --users=webvalue --style=vodien
warn [modify_accounts] Unable to update data for webvalue: The system failed to create a symbolic link “/home/webvalue/var/cpanel/styled/current_style.351970730206581” to “/var/cpanel/customizations/styled/vodien” because of an error: Permission denied
warn [modify_accounts] Could not update these users: webvalue

Has anyone faced a similar problem?

 

[cPRex]

Hey there! I'm not finding much for this specific error on my end. Are the permissions and ownership on /home/webvalue and the entire path of /home/webvalue/var/cpanel/styled/ correct? On a working account, those all have "user:user" ownership and 755 permissions.

 

[Oleg Pavlikhin]

Hi!
Yes, permissions and ownership are ok:

[email protected] [/home/webvalue]# ls -ld /home/webvalue
drwxr-xr-x 17 webvalue webvalue 4096 Feb 23 13:23 /home/webvalue
[email protected] [/home/webvalue]# ls -ld /home/webvalue/var/cpanel/styled
drwxr-xr-x 2 webvalue webvalue 4096 Feb 24 16:31 /home/webvalue/var/cpanel/styled

 

[cPRex]

That's odd - it might be best to submit a ticket to our team so we can check that directly on the affected server. If you do create a ticket, please post the number here so I can follow along.

 

[Oleg Pavlikhin]

Support ticket - https://support.cpanel.net/hc/en-us/requests/94420057

 

[cPRex]

Thanks for that - I team was able to identify the following issue and recommended you disable that:

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