Issue with Email Deliverability

raied

Registered
Feb 4, 2015
3
0
1
cPanel Access Level
Root Administrator
Hello.
I have a Dedicated server and everything is working fine, but the problem is the newsletter emails goes to spam folder..

after checking google and the forum i figure out there is an issue with Email Deliverability, and this is the issue



I create A record as the system asked me but nothing changed, the first error still shows up

and i tried to ask for support but the server company did not help me because the server is not manged..

Please advice, what should i do to fix this
 
Last edited by a moderator:

andrew.n

Well-Known Member
Jun 9, 2020
397
97
28
EU
cPanel Access Level
Root Administrator
Do you have proper SPF, DKIM, RDNS setup on the domains and IP address? You can check this by logging in to cPanel and choose Email Deliverability option. Alternatively you can choose from cPanel certified sys admin here System Administration Services if you need professional help.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,255
313
Houston
Ensure you're creating the A record where DNS for the domain is managed, changes made on the server will not be recognized if the DNS is not hosted locally. Feel free to attach the error you're seeing to the thread as well for further information.