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issue with modesecurity not enabling some owasp rules

Discussion in 'Security' started by adtastichosting, Jul 17, 2016.

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  1. adtastichosting

    adtastichosting Active Member

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    I have cpanel/whm 56 build 25, centos 5.11. I have mode security enabled. There are 5 rules (OWASP) not enabled. I try to enable them but they won't enable. It says: Warning: You have successfully enabled some of the configuration files. The files that the system failed to enable are marked below.
    But there is no error message under issues, just a blank so no idea on why or how to figure out why.
     
    #1 adtastichosting, Jul 17, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you attach a screenshot of what you are seeing so we can attempt to reproduce the issue, and in order to see which specific configuration files are failing? Do you notice any error messages in /usr/local/cpanel/logs/error_log when enabling a rule through Web Host Manager fails?

    Thank you.
     
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    #2 cPanelMichael, Jul 18, 2016
  3. adtastichosting

    adtastichosting Active Member

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    this is the only log error: info [xml-api] Problem [modsec_enable_vendor_configs] version [1].

    mod1.jpg

    mod2.jpg

    mod3.jpg
     
    #3 adtastichosting, Jul 19, 2016
    Last edited by a moderator: Jul 25, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Could you open a support ticket using the link in my signature so we can take a closer look and reproduce the issue on your system? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Jul 25, 2016
  5. adtastichosting

    adtastichosting Active Member

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    ok opened a ticket 7609091
     
    #5 adtastichosting, Jul 25, 2016
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