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Issue with Paper Lantern Style

Discussion in 'User Experience' started by Cleyton Silva, Aug 9, 2016.

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  1. Cleyton Silva

    Cleyton Silva Member

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    Hello people good night! This morning I went connect to cpanel my site, and is showing the following title:

    A warning occurred while processing this directive.

    I can not eg. Install SSL certificates.

    When I click on Show, it appears the rest of the message:

    Code:
    (XID 6g2fp9) As cotas não estão habilitadas em nenhum caminho fornecido. Verifique os caminhos e tente novamente. Caminhos:  at /usr/local/cpanel/Cpanel/API/StatsBar.pm line 48.
        Cpanel::API::StatsBar::get_stats(Cpanel::Args=HASH(0x5a0e9e8), Cpanel::Result=HASH(0x5a0e7c0)) called at /usr/local/cpanel/Cpanel/API.pm line 285
        Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 357
        eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 357
        Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x5a0e7c0), CODE(0x5a36070)) called at /usr/local/cpanel/Cpanel/API.pm line 285
        Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x5a0e9e8), Cpanel::Result=HASH(0x5a0e7c0), "StatsBar", "get_stats") called at /usr/local/cpanel/Cpanel/API.pm line 142
        Cpanel::API::execute("StatsBar", "get_stats", HASH(0x5a0e550)) called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x5a2a7f0), Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x583e4a0), "home/retro/stats_bar.html.tt") called at /usr/local/cpanel/base/frontend/paper_lantern/home/index_retro.tt line 80
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/index_retro.tt line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x590d550), Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x583e4a0), "home/index_retro.tt", undef, "localize me!") called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 409
        Template::Context::include(Template::Context=HASH(0x583e4a0), "home/index_retro.tt") called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 6
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 12
        Template::Provider::__ANON__(Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x58595e8), Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x583e4a0), Template::Document=HASH(0x58595e8)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x583e0c8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x58374e0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
        Template::process(Template=HASH(0x583ddb0), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x58374e0), SCALAR(0x1e325b8)) called at /usr/local/cpanel/Cpanel/Template.pm line 428
        Cpanel::Template::process_template("cpanel", HASH(0x58374e0), HASH(0x473bee0)) called at cpanel.pl line 1183
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 5175
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 839
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 295

    And in another window, when I click Show appears that other:


    Code:
    Failed to fetch stat item: diskusage:_max at /usr/local/cpanel/Cpanel/API/StatsBar.pm line 49.
    at /usr/local/cpanel/Cpanel/API/StatsBar.pm line 49.
        Cpanel::API::StatsBar::get_stats(Cpanel::Args=HASH(0x5a0e9e8), Cpanel::Result=HASH(0x5a0e7c0)) called at /usr/local/cpanel/Cpanel/API.pm line 285
        Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 357
        eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 357
        Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x5a0e7c0), CODE(0x5a36070)) called at /usr/local/cpanel/Cpanel/API.pm line 285
        Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x5a0e9e8), Cpanel::Result=HASH(0x5a0e7c0), "StatsBar", "get_stats") called at /usr/local/cpanel/Cpanel/API.pm line 142
        Cpanel::API::execute("StatsBar", "get_stats", HASH(0x5a0e550)) called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x5a2a7f0), Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x583e4a0), "home/retro/stats_bar.html.tt") called at /usr/local/cpanel/base/frontend/paper_lantern/home/index_retro.tt line 80
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/index_retro.tt line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x590d550), Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x583e4a0), "home/index_retro.tt", undef, "localize me!") called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 409
        Template::Context::include(Template::Context=HASH(0x583e4a0), "home/index_retro.tt") called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 6
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 12
        Template::Provider::__ANON__(Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x58595e8), Template::Context=HASH(0x583e4a0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x583e4a0), Template::Document=HASH(0x58595e8)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x583e0c8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x58374e0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
        Template::process(Template=HASH(0x583ddb0), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x58374e0), SCALAR(0x1e325b8)) called at /usr/local/cpanel/Cpanel/Template.pm line 428
        Cpanel::Template::process_template("cpanel", HASH(0x58374e0), HASH(0x473bee0)) called at cpanel.pl line 1183
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 5175
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 839
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 295
    Can anyone help me in this problem?
     
  2. Cleyton Silva

    Cleyton Silva Member

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    - Removed -
     

    Attached Files:

    #2 Cleyton Silva, Aug 9, 2016
    Last edited by a moderator: Aug 9, 2016
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What happens when you switch to Paper Lantern?
     
  4. Cleyton Silva

    Cleyton Silva Member

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    Hello, thanks for answering.

    When I do the theme change to PAPER LANTERN. The Panel continues with several errors.

    I've done the update CPANEL via SSH and via WHM and nothing has changed.
     

    Attached Files:

  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    That's the Retro style. Top right corner where your name is displayed, open that menu and select Change Style. There, find the Basic style and click Apply.

    I'm not sure it matters, but logout and then back in to check for the error.
     
  6. Cleyton Silva

    Cleyton Silva Member

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    I managed to change the subject, the error apparently stopped being displayed.

    But when I do a certain action, eg. Send to the server SSL certificate. an error is displayed on another screen.
     

    Attached Files:

  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Do you have Quotas enabled on the server?
     
  8. Cleyton Silva

    Cleyton Silva Member

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    Is yes, is it a matter of clearing the server and delete what is not needed or increase the share?
     
  9. Cleyton Silva

    Cleyton Silva Member

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  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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  11. Cleyton Silva

    Cleyton Silva Member

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    Is there any risk in doing this procedure? I will do this morning, the time when the peak access is less.

    When I do, I return to speak here to post the result.

    Thanks for the help so far.
     
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    There should be no risk I don't think, just please be sure to read that document first so you're aware of the details as explained there.

    You should be fine.
     
  13. Cleyton Silva

    Cleyton Silva Member

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    Hello, I did the procedure of QUOTA and the problem was solved, managed to install SSL certificates and now it's all right.

    Thank you for your help ... Thank you so much !!!
     
    Infopro likes this.
  14. Infopro

    Infopro cPanel Sr. Product Evangelist
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