Issue with redirect/domain forwarding


Apr 6, 2012
cPanel Access Level
Root Administrator
I am using cPanel 11 and WHM and I’m trying to setup domain redirect/forwarding for one of my primary domains. I’ve logged onto cPanel and under Redirects typed in that I want redirected. Then in redirects to I have I have checked Redirect with or without www. and then clicked Add. The redirect shows up at the bottom in the table, but it doesn’t work.

In addition in WHM I’ve tried following the documentation (Setup/Edit Domain Forwarding) on creating domain forwarding. I’ve created a direction map by placing in the left box and http://www/ in the right box (which is the redirection URL). I then click Save Map and then go to and it still shows up.
On I am “running” html. However, on I am running WordPress with permalinks. I don’t know if that is causing the problem. If so, is there a work around because I need permalinks to work.

Obviously I’m missing something here. I am REALLY knew to cPanel and WHM so any detailed instructions you could provide would be GREATLY appreciated.