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Issue with Thai characters in cPanel

Discussion in 'General Discussion' started by Mads Nordholm, Oct 21, 2015.

  1. Mads Nordholm

    Mads Nordholm Member

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    A client contacted me the other day about an issue with correctly displaying Thai characters in the filemanager in cPanel.

    In essence, when uploading a file through the file manager, which uses Thai characters in the filename, the filename is not displayed correctly. When creating a file via the terminal, Thai characters in the filename are displayed just fine.

    Has anybody experienced a similar issue? Anybody know what the fix might be?
     
  2. redesignunit

    redesignunit Member

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    it can be problem with unicode font problem you can't see some unicode font.
     
  3. Mads Nordholm

    Mads Nordholm Member

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    I'm almost certain that it's a Unicode problem, but the strange thing is that the locales installed on the server seem correct. As evidenced by the fact that I am fully able to display files with Thai characters in the filename, as long as I create them through a terminal. It's when I upload through file manager upload that characters are not displayed correctly.

    Furthermore, my customer says he has seen this issue with many other cPanel installations, so I'm thinking I can't be the only provider out there who has come across this type of issue. I haven't tested yet, but I'm almost certain that the issue also exists for Chinese and Japanese characters, which is also a big issue for us, since we are catering to a primarily Asian market.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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  5. Mads Nordholm

    Mads Nordholm Member

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    Thank you for clearing this up. I — and surely the people of China, Japan, Russia, The Middle East etc. — would greatly appreciate it if you would give this high priority. Thanks in advance :)
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, a resolution will actually come from internal case CPANEL-2012. Look for this case number on the change log in the coming days.

    Thank you.
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    This issue is now addressed in cPanel version 11.52.0.20:

    Fixed case CPANEL-2012: Ensure Unicode filenames are handled properly

    Thank you.
     
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