Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Issue with website when moving to a new host

Discussion in 'General Discussion' started by nickyc95, Apr 23, 2014.

  1. nickyc95

    nickyc95 Registered

    Joined:
    Apr 23, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Hi there, I have just recently moved to a new host and using a 1and1 domain.

    I have transferred all my files across from the old host but now when I go to the site cpanel address I am redirected to the old hosts Cpanel login.


    I have cleared my cache and flushed the DNS but this still appears to be redirecting me to the old Cpanel stuff.

    As far as I can tell the website itself is showing the latest version, just appears to be a problem with my Cpanel stuff.

    Please can anyone advise?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,563
    Likes Received:
    437
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Have you updated the nameservers at your Domain Name Registrar?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. nickyc95

    nickyc95 Registered

    Joined:
    Apr 23, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Yes the nameservers have been updated and are showing correctly on a DNS checker.

    The site is fine, its just when i try go to :2083 it takes me back to the old hosts cpanel login.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,563
    Likes Received:
    437
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Try going to cPanel this way:
    domain.com/cpanel

    What happens when you do?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. nickyc95

    nickyc95 Registered

    Joined:
    Apr 23, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    It redirects to the :2082 cpanel on the new server.

    However now when I go to 2083 it correctly redirects. This happened last night and was working fine, however when I loaded it this morning it had reverted again to the old Cpanel login.

    Hopefully it has sorted itself out... again :D

    If not, I will be back haha

    Thanks InfoPro
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,563
    Likes Received:
    437
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    This may sound silly, don't get mad at me, but check your bookmark. If that's how you were going to your cPanel yesterday.

    I only mention this as I've seen this happen many times, a user goes to domain.com/cpanel gets redirected to the secure server.domain.com URL and then bookmark it. You moved, that bookmark might need updated. :p

    Silly I know, but maybe worth a mention.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice