The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Issue with website when moving to a new host

Discussion in 'General Discussion' started by nickyc95, Apr 23, 2014.

  1. nickyc95

    nickyc95 Registered

    Joined:
    Apr 23, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Hi there, I have just recently moved to a new host and using a 1and1 domain.

    I have transferred all my files across from the old host but now when I go to the site cpanel address I am redirected to the old hosts Cpanel login.


    I have cleared my cache and flushed the DNS but this still appears to be redirecting me to the old Cpanel stuff.

    As far as I can tell the website itself is showing the latest version, just appears to be a problem with my Cpanel stuff.

    Please can anyone advise?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,461
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Have you updated the nameservers at your Domain Name Registrar?
     
  3. nickyc95

    nickyc95 Registered

    Joined:
    Apr 23, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Yes the nameservers have been updated and are showing correctly on a DNS checker.

    The site is fine, its just when i try go to :2083 it takes me back to the old hosts cpanel login.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,461
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Try going to cPanel this way:
    domain.com/cpanel

    What happens when you do?
     
  5. nickyc95

    nickyc95 Registered

    Joined:
    Apr 23, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    It redirects to the :2082 cpanel on the new server.

    However now when I go to 2083 it correctly redirects. This happened last night and was working fine, however when I loaded it this morning it had reverted again to the old Cpanel login.

    Hopefully it has sorted itself out... again :D

    If not, I will be back haha

    Thanks InfoPro
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,461
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    This may sound silly, don't get mad at me, but check your bookmark. If that's how you were going to your cPanel yesterday.

    I only mention this as I've seen this happen many times, a user goes to domain.com/cpanel gets redirected to the secure server.domain.com URL and then bookmark it. You moved, that bookmark might need updated. :p

    Silly I know, but maybe worth a mention.
     
Loading...

Share This Page