The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Issues transferring multiple accounts

Discussion in 'General Discussion' started by argamak, Sep 2, 2011.

  1. argamak

    argamak Member

    Joined:
    Sep 2, 2011
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Halfway through a transfer of a reseller account with some 80 accounts under them I run into the following error:

    Could not create log file /var/cpanel/logs/.copyacct_[packages,features]_[old_serverIP]_1314989659_49UYGs28dQdjZqej at whostmgr/bin/whostmgr5 line 2963.

    In the meantime port 80 of the new server appears to be dead although I can access it via SSH without any trouble.

    Any clues?
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,623
    Likes Received:
    21
    Trophy Points:
    38
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Which server is having the issue creating the log file, the old one or the new one? You probably want to check a) that the server hasn't reached disk capacity in that partition ("df -kh"), b) that the server doesn't have that partition as read-only ("touch /var/filename").
     
  3. argamak

    argamak Member

    Joined:
    Sep 2, 2011
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I see the log files on both servers, the new server has used 20/50GB, with 30 GB free;
    I can't understand why a certain partition would go read-only that hasn't been before; this is a standard CentOS setup without any changes being made.
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,623
    Likes Received:
    21
    Trophy Points:
    38
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Did the partition go read-only based on your reply or you didn't check if it went read-only? Hardware issues and corruption can happen anytime, so, yes, it does need to be checked if that occurred.
     
  5. argamak

    argamak Member

    Joined:
    Sep 2, 2011
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    In fact, the server had a limit on inodes in the first place, and then a limitation on GUIDs, which the support did acknowledge only after specifically asking for an increase on these limits. Thank you anyway.
     
Loading...

Share This Page