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Issues transferring multiple accounts

Discussion in 'General Discussion' started by argamak, Sep 2, 2011.

  1. argamak

    argamak Member

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    Halfway through a transfer of a reseller account with some 80 accounts under them I run into the following error:

    Could not create log file /var/cpanel/logs/.copyacct_[packages,features]_[old_serverIP]_1314989659_49UYGs28dQdjZqej at whostmgr/bin/whostmgr5 line 2963.

    In the meantime port 80 of the new server appears to be dead although I can access it via SSH without any trouble.

    Any clues?
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Which server is having the issue creating the log file, the old one or the new one? You probably want to check a) that the server hasn't reached disk capacity in that partition ("df -kh"), b) that the server doesn't have that partition as read-only ("touch /var/filename").
     
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  3. argamak

    argamak Member

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    I see the log files on both servers, the new server has used 20/50GB, with 30 GB free;
    I can't understand why a certain partition would go read-only that hasn't been before; this is a standard CentOS setup without any changes being made.
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Did the partition go read-only based on your reply or you didn't check if it went read-only? Hardware issues and corruption can happen anytime, so, yes, it does need to be checked if that occurred.
     
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  5. argamak

    argamak Member

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    In fact, the server had a limit on inodes in the first place, and then a limitation on GUIDs, which the support did acknowledge only after specifically asking for an increase on these limits. Thank you anyway.
     
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