Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Issues with cpanel VPS running out of memory/crashing

Discussion in 'General Discussion' started by M001, Aug 30, 2011.

  1. M001

    M001 Member

    Joined:
    Aug 30, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Hi guys, I run cPanel in a VPS with 1.5GB of memory and 1.5GB of swap. I only have 24 customers on this machine and the issue only started happening lately. Basically the machine starts throwing kernel messages that indicate the machine is out of memory and all my apps crash. I can't login to the machine from the console or anything until I force reboot it. It says my swap space is filled too. How do I find out what is taking all of my memory or causing this issue?
     
    #1 M001, Aug 30, 2011
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,903
    Likes Received:
    1,814
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can check the "Daily Process Log" to see if any processes are using excessive amounts of memory:

    "WHM >> Server Status >> Daily Process Log"

    Beyond that, you may find it helpful to contact your VPS provider to see if they can check for any problems on the VPS hardware node itself related to the memory usage of your VPS.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 31, 2011
  3. M001

    M001 Member

    Joined:
    Aug 30, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Yesterday the VPS crashed a few times, so I looked at logs from yesterday. The highest number in mem column is only 34.59%, and a couple others have 6%'s and one 9%. So I'm not sure what else I should be looking at since these numbers seem low. Any other suggestions?
     
    #3 M001, Sep 1, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    These numbers would not be low, especially 34.59% for memory usage.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelTristan, Sep 1, 2011
  5. cutabovehost

    cutabovehost Member

    Joined:
    Oct 19, 2010
    Messages:
    13
    Likes Received:
    1
    Trophy Points:
    53
    Could you elaborate on that?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cutabovehost, Oct 4, 2011
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,903
    Likes Received:
    1,814
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Tristan is stating that 34.59% memory usage for a process would not be considered low. You should look into that process to see if it continues to use that much memory.

    Also, I suggest contacting your VPS hosting provider to have them check if there are any issues with memory usage on the node itself. High memory usage would not typically result in your VPS failing to respond, so it's possible the issue is on the VPS node.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Oct 5, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Issues cpanel running
  1. cPanelMichael

    cPanel & WHM 72 - Known Issues

    cPanelMichael, Jun 26, 2018, in forum: General Discussion
    Replies:
    0
    Views:
    334
    cPanelMichael
    Jun 26, 2018
  2. jeffschips

    Issues with cPanel Solo directory structure

    jeffschips, May 22, 2018, in forum: General Discussion
    Replies:
    4
    Views:
    87
    cPanelLauren
    May 24, 2018
  3. cPanelMichael

    cPanel & WHM 70 - Known Issues

    cPanelMichael, May 9, 2018, in forum: General Discussion
    Replies:
    0
    Views:
    1,816
    cPanelMichael
    May 9, 2018
  4. cosjames

    Moving from Ensim to cPanel Issues

    cosjames, Mar 30, 2018, in forum: Migrate to cPanel
    Replies:
    4
    Views:
    368
    cPanelKyle
    Apr 2, 2018
  5. hamidkh

    How-to: Troubleshoot MySQL most common issues on a cPanel server

    hamidkh, Jan 22, 2018, in forum: Database Discussion
    Replies:
    3
    Views:
    380
    cPanelMichael
    Jan 22, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice