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Issues With Email

Discussion in 'E-mail Discussions' started by RafaelEbarola, Jun 19, 2015.

  1. RafaelEbarola

    RafaelEbarola Active Member

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    Got lot of issue in my email server, some bounced back email just recently solve! hooray!
    currently a chunk of user emails is missing in round cube but we can locate it in our outlook!weird!

    What do you think guys?

    Hope you help me guys!!
     
  2. 24x7ss

    24x7ss Well-Known Member

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    Hi :),

    It looks like you have configured the email accounts using POP3 but not enabled the option "Leave a copy of email on server". Due to which the emails are getting deleted from server once those are downloaded on your machine.
     
  3. RafaelEbarola

    RafaelEbarola Active Member

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    Hi sir!:)

    "Leave a copy of email on server" in my outlook already enable thnx a lot;

    Any way aol.com still bouncing back my emails and i really thought i fixed it already. I tried to greylist the aol.com IP but i think it doesn't work.. error below..

    There was an error while attempting do deliver your message with [Subject: "******"] to user@aol.com. MTA m1plded02-02.prod.mesa1.secureserver.net received this response from the destination host IP - 152.163.0.99 - 521 , 5.2.1 : AOL will not accept delivery of this message..


    How can i solve this??


    Thank so much for your help..
     
    #3 RafaelEbarola, Jun 22, 2015
    Last edited by a moderator: Jun 22, 2015
  4. asmithjr

    asmithjr Well-Known Member

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    I just found this thread also. it is the only one I see for this message. I am migrating to a new server and AOL is sending this message when users try to send to AOL users.
    Anyone have thoughts?
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please ensure you follow the guidelines at:

    Keep Email out of SPAM folder

    These are the most common reasons why your mail would get blocked, other than sending actual SPAM.

    Thank you.
     
  6. asmithjr

    asmithjr Well-Known Member

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    Interesting, I read this message and it was precisely why I added to this thread.
    To help with the outcome since it has been a while now. The issue was a reused IP address that had once been blocked by AOL. It had nothing to do with sending spam from this server.
     
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