Issues with granting Nameservers their IPs


Well-Known Member
Feb 16, 2002
I have moved to a new server recently and got the same IPs re-allocated to me.

I did a fresh move with a new server and clean install of cPanel.

We moved from a 3 server environment to a 1 server environment and moved all the Nameserver IPs over to this one.

My problem is that 2 of my nameservers, when clicking on NameserverIPs don't have IP addresses and i'm not sure where to go to assign them.

In basic setup I click on Assign IP Address and Add A record but that didn't seem to help at all.

I have assigned all the proper NS entries and their IP addresses at the registrar level.

Any insight would be great.


Oct 6, 2013
cPanel Access Level
Root Administrator
Can you go to DNS section > Edit Dns and take a screen shot of whats in there, then please click on all the entries and also take some screen shots and post them back here and I will see what I can do to help you.

Did you change the hostname? or are your running with the hostname that came with the server?