Issues with resolving A and MX records for Domain hosted on my WHM server


Oct 8, 2011
cPanel Access Level
Root Administrator
Hi Everyone,

I am posting here because I am having issues with A and MX records being resolved on my server.
I have a Virtual Private Server with an ISP in Australia that has the main server IP

I created private name servers following a guide I found on the Internet.

These name servers are:

I have attached a screenshot detailing how I created the name servers in my account at my domain provider
creating name servers.JPG

I added the name servers to a couple of domains and and these resolved to the server fine, but today they have suddenly stopped working alltogether.

I have a feeling that there is an issue with the DNS settings in WHM but I am not sure. Is anyone able to point me in the right direction and tell me what settings I need to change in order to get everything resolving properly.

Previously I had problems with emails (I was only able to send/receive to domains on my server) but now that has also stopped working. I figure this issue is related to the DNS setting issue entailed above.



Well-Known Member
May 20, 2003
cPanel Access Level
Root Administrator
Re: Issues with resolving A and MX records for Domain hosted on my WHM serv


If both these domains are using the same nameservers, it shouldn't be too tough to match up your settings. One works, one does not.
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