issues with sending and receiving email

J

jamyrick1

Registered
Jun 29, 2020
1
0
1
USA
cPanel Access Level
Root Administrator
was working before I decided to use Office 365 for email but have since decided I did not need office or the exchange server so I let it go trying to get my cpanel email to work now and cannot get it working
after reconfiguring DNS to point to my cpanel email it is giving me +
550 The mail server could not deliver mail to [email protected]. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
 
Last edited by a moderator:
cPanelLauren

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
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Houston
When you reconfigured the server to accept mail for your domain did you also reconfigure the routing to be local? You can check this in WHM>>DNS Functions>>Edit DNS Zone at the bottom of the zone file.
 
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