I've been getting Cron /usr/share/clamav/freshclam-sleep errors for weeks now on lots of servers

Operating System & Version
Centos 7
cPanel & WHM Version
v7.9.2009

WebHostPro

Well-Known Member
PartnerNOC
Jul 28, 2002
1,725
28
328
LA, Costa RIca
cPanel Access Level
Root Administrator
Twitter
Everyday I get a batch of emails from lots of servers saying:

Cron <[email protected]> /usr/share/clamav/freshclam-sleep

Code:
ERROR: downloadFile: Unexpected response (403) from https://database.clamav.net/daily-26440.cdiff
ERROR: getpatch: Can't download daily-26440.cdiff from https://database.clamav.net/daily-26440.cdiff
ERROR: downloadFile: Unexpected response (403) from https://database.clamav.net/daily.cvd
ERROR: getcvd: Can't download daily.cvd from https://database.clamav.net/daily.cvd
ERROR: Update failed for database: daily
ERROR: Database update process failed: HTTP GET failed (11)
ERROR: Update failed.
I tried to update Clam with Yum and it seems to work but the cron errors keep coming. Maybe Imunify is trying to update clam and doesn't have permission?
 
Last edited by a moderator:

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
What version of cPanel do you use? I recall there were issues with ClamAV earlier and the new release fixed this a bit ago.
 
  • Like
Reactions: cPRex

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
that's Cloudlinux version I believe. Once you logged into WHM what do you see on the very top right hand side?
 

Spirogg

Well-Known Member
Feb 21, 2018
700
161
43
chicago
cPanel Access Level
Root Administrator
Sorry, 100.0.9
seems there is some issue 5 months ago with something similar here

Can you try to uninstall clam and reinstall clam via Cpanel. and see if you still get the emails ?
maybe a simple reinstall might do the trick. as in the post above is what happened

let us know if this works

Kind Regards,
Spiro