I just had Jet Backup installed, but I am lost at setting up Jet to do backups.
Anyone very knowledgeable to help me set this up.
Thanks
Ron.
Anyone very knowledgeable to help me set this up.
Thanks
Ron.
When I asked for the support this evening via a ticket on JetApps/Jetbackup - I was told that because I bought the addon via cPanel rather than yourselves, directly - I wouldn't be able to receive support and that I'd have to find my own way, and ask for support from cPanel. Which one is it? Seems like a very convoluted process just to get help. I like the product, but so far not overly impressed with these hurdles.Hi Ronald_38,
At JetApps, we have a 24/7 support team ready to assist you. We are more than happy to help with the setting process.
You can create a new ticket on our helpdesk or you can email our team directly, at [email protected].
Contact Us
We hope to hear from you soon, to further assist you.
Best regards,
Cristofer, JetApps LLC
Hello btmgreg,When I asked for the support this evening via a ticket on JetApps/Jetbackup - I was told that because I bought the addon via cPanel rather than yourselves, directly - I wouldn't be able to receive support and that I'd have to find my own way, and ask for support from cPanel. Which one is it? Seems like a very convoluted process just to get help. I like the product, but so far not overly impressed with these hurdles.
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