Jetbackup issue on space and destination


Well-Known Member
Nov 20, 2003

cPanel user start restore procedure dir and this filled server hd (big account)

We are testing jetbackup as backup alternative but we meet a loot of issue in the last months.

1) why restore file are copied on server and not direct overwriting?
2) why file is copied on /usr/** and not under /home/customer ?
3) why there is not an alert about disk required / available for restore?

There are any configuration for fix this?

Oct 8, 2020
San Clemente, CA, USA
cPanel Access Level
Root Administrator
Hello webstyler,

As @ffeingol noted above, JetBackup creates a workplace directory when performing backups and restores but can be moved to a different location within JetBackup Settings.

With that said, we would like to extend our support for any further assistance. As @cPRex mentioned, you may leave a post in our forums at or contact our support team directly at [email protected]. We hope to hear from you soon.

Best Regards,
JetApps Team
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