Jetbackup issue on space and destination

[webstyler]

Hello

cPanel user start restore procedure dir and this filled server hd (big account)

We are testing jetbackup as backup alternative but we meet a loot of issue in the last months.

1) why restore file are copied on server and not direct overwriting?
2) why file is copied on /usr/** and not under /home/customer ?
3) why there is not an alert about disk required / available for restore?

There are any configuration for fix this?

Thanks

 

[andrew.n]

You should ask JetBackup support about this

 

[ffeingol]

While I agree that this is really a JetBackup question, look at Settings, General, Workspace Directory ( General — JetBackup Documentation documentation ). That is where JetBackup stores temporary files (and prob. stages things for restores).

 

[cPRex]

I would agree this would be better asked in the JetBackup forums as they would be able to get you specific details about the internal workings of the product. They have a subforum just for cPanel users here: https://forum.jetbackup.com/viewfor...5fh1BvpG2x6vJMyki4svL4BQ7q582p4oa2y3SHCF5ACbo

 

[JetAppsRichard]

Hello webstyler,

As @ffeingol noted above, JetBackup creates a workplace directory when performing backups and restores but can be moved to a different location within JetBackup Settings.

With that said, we would like to extend our support for any further assistance. As @cPRex mentioned, you may leave a post in our forums at https://forum.jetbackup.com/viewfor...5fh1BvpG2x6vJMyki4svL4BQ7q582p4oa2y3SHCF5ACbo or contact our support team directly at [email protected]. We hope to hear from you soon.

Best Regards,
JetApps Team