The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

JSON parse failed after moving website from another server

Discussion in 'General Discussion' started by elmediano, Nov 30, 2012.

  1. elmediano

    elmediano Registered

    Joined:
    Nov 30, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi there,

    I moved a whole package from another server with Plesk and everything went great. Everything is there: databases, login access, emails. I'm quite impressed actually.

    After that, when I go to FTP Accounts, at the very bottom I get:

    JSON parse failed

    If I try to create an FTP account with access to:

    /home/user/public_html

    It just says: ERROR

    Any adivice?

    Settings:
    WHM 11.34.0
    CENTOS 6.3 x86_64 xenpv

    Thanks
     
    #1 elmediano, Nov 30, 2012
    Last edited: Nov 30, 2012
  2. STS Admin

    STS Admin Well-Known Member

    Joined:
    Jul 8, 2012
    Messages:
    47
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Check the cPanel log file /usr/local/cpanel/logs/error_log file for the reason
     
    #2 STS Admin, Nov 30, 2012
  3. elmediano

    elmediano Registered

    Joined:
    Nov 30, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thanks for the response.

    I had a look but couldn't find anything. However, I have realised it only happens when I use the theme ClearPanel. With the standard one it doesn't happen so I have contacted the developers regarding this issue.

    Sorry I didn't realised before about this but thanks a lot for your help anyway. Now I know where to look if I get any other errors :)
     
    #3 elmediano, Dec 3, 2012
  4. prajithp13

    prajithp13 Member

    Joined:
    Jun 12, 2012
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator

    Enable

    Allow other applications to run the cPanel and admin binaries in twreaksettings.

    This should fix your issue. :D
     
    #4 prajithp13, Dec 3, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - JSON parse failed
  1. bruzli

    The system failed to parse the JSON stream data

    bruzli, May 26, 2017, in forum: General Discussion
    Replies:
    4
    Views:
    119
    cPanelMichael
    Jun 14, 2017
  2. drinky

    Errors generated with AutoSSL - autossl_queue_cpanel.json

    drinky, Apr 10, 2017, in forum: Security
    Replies:
    3
    Views:
    218
    cPanelMichael
    Apr 12, 2017
  3. PCZero

    SOLVED Update Preferences - Error loading the TIERS.json file

    PCZero, Jan 30, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    336
    Infopro
    Jan 31, 2017
  4. Killy123

    SOLVED Invalid JSON in WHM Api 1?

    Killy123, Nov 25, 2016, in forum: cPanel Developers
    Replies:
    5
    Views:
    437
    cPanelMichael
    Dec 14, 2016
  5. syslint

    userdatadomains.json

    syslint, Aug 30, 2016, in forum: cPanel Developers
    Replies:
    3
    Views:
    425
    cPanelMichael
    Sep 6, 2016

Share This Page