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JSON parse failed after moving website from another server

Discussion in 'General Discussion' started by elmediano, Nov 30, 2012.

  1. elmediano

    elmediano Registered

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    Hi there,

    I moved a whole package from another server with Plesk and everything went great. Everything is there: databases, login access, emails. I'm quite impressed actually.

    After that, when I go to FTP Accounts, at the very bottom I get:

    JSON parse failed

    If I try to create an FTP account with access to:

    /home/user/public_html

    It just says: ERROR

    Any adivice?

    Settings:
    WHM 11.34.0
    CENTOS 6.3 x86_64 xenpv

    Thanks
     
    #1 elmediano, Nov 30, 2012
    Last edited: Nov 30, 2012
  2. STS Admin

    STS Admin Well-Known Member

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    Check the cPanel log file /usr/local/cpanel/logs/error_log file for the reason
     
    #2 STS Admin, Nov 30, 2012
  3. elmediano

    elmediano Registered

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    Thanks for the response.

    I had a look but couldn't find anything. However, I have realised it only happens when I use the theme ClearPanel. With the standard one it doesn't happen so I have contacted the developers regarding this issue.

    Sorry I didn't realised before about this but thanks a lot for your help anyway. Now I know where to look if I get any other errors :)
     
    #3 elmediano, Dec 3, 2012
  4. prajithp13

    prajithp13 Member

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    Enable

    Allow other applications to run the cPanel and admin binaries in twreaksettings.

    This should fix your issue. :D
     
    #4 prajithp13, Dec 3, 2012
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