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JSON::XS object version 3.02 does not match $JSON::XS::VERSION 3.03.

Discussion in 'EasyApache' started by Ashley Simpson Stock, Aug 28, 2017.

  1. Ashley Simpson Stock

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    Please can someone assist me. No idea whats happened I think it might be an auto-update of sorts that has caused this but apache is down on my server and this is what i get when i restart

    * httpd.service - Apache web server managed by cPanel EasyApache
    Loaded: loaded (/etc/systemd/system/httpd.service; enabled; vendor preset: disabled)
    Active: failed (Result: exit-code) since Tue 2017-08-29 01:55:57 BST; 6s ago
    Process: 2020 ExecStart=/usr/local/cpanel/scripts/restartsrv_httpd --no-verbose (code=exited, status=255)

    Aug 29 01:55:57 whm systemd[1]: Starting Apache web server managed by cPanel EasyApache...
    Aug 29 01:55:57 whm restartsrv_httpd[2020]: JSON::XS object version 3.02 does not match $JSON::XS::VERSION 3.03.
    Aug 29 01:55:57 whm systemd[1]: httpd.service: control process exited, code=exited status=255
    Aug 29 01:55:57 whm systemd[1]: Failed to start Apache web server managed by cPanel EasyApache.
    Aug 29 01:55:57 whm systemd[1]: Unit httpd.service entered failed state.
    Aug 29 01:55:57 whm systemd[1]: httpd.service failed.
     
  2. cPanelNick

    cPanelNick Administrator
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    Hi Ashley,

    It looks like the update did not fully complete. Please check /var/cpanel/updatelogs/*

    You can force the update to reinstall by running

    /scripts/upcp --force

    If you are still seeing the problem, please open a ticket at cPanel Customer Portal
     
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