ccccanada

Well-Known Member
Jan 17, 2003
279
0
166
Hello!

I had JSP support installed on one of my servers but now client questions are starting.

Where do i put the class files or where do i put the "wor" files.

Since I dont know anything about JSP I would realy appreciate some help.


After enabling an account for JSP do I have to create certain folders "WEB-INF" and a couple more folders underneath that "classes" and "lib" or should this be done automatically??

What should i tell my clients where they can put their files?

Since I dont offer shell access do I tell them they can't upload these "wor" files?

I dont even know if wor is spelled like that at least that what it sounded like.

Can someone please help??

Thanks

cPanel.net Support Ticket Number:
 

pkellner

Member
Sep 3, 2003
5
0
151
Did you have to have the WEB-INF directory to make the jsps work? Also, I'd appreciate if you could send me a tar file of a working public_html directory that works. I'm really stuck and my hosting company does not know what to do. They say it should just work. Also, could you send me a ps -ef of what processes you have running? Maybe it is different then what my host has and at least I can view that.

Thanks a lot ahead of time. I wouldn't ask for all this, but I'm pretty stuck.

[email protected]

cPanel.net Support Ticket Number:
 

jsteel

Well-Known Member
Jul 4, 2002
646
0
166
Atlanta, GA
Originally posted by ccccanada
Hello!

I had JSP support installed on one of my servers but now client questions are starting.

Where do i put the class files or where do i put the "wor" files.

Since I dont know anything about JSP I would realy appreciate some help.


After enabling an account for JSP do I have to create certain folders "WEB-INF" and a couple more folders underneath that "classes" and "lib" or should this be done automatically??

What should i tell my clients where they can put their files?

Since I dont offer shell access do I tell them they can't upload these "wor" files?

I dont even know if wor is spelled like that at least that what it sounded like.

Can someone please help??

Thanks

cPanel.net Support Ticket Number:
You are in for a world of hassle if you know nothing about Tomcat and are offering it as a service. You'd be best not to do so until you have learned a great deal about it. Discussions about things like war files are not something best done via forums. Go get a good book or see if a JUG near you is having a class.

cPanel.net Support Ticket Number:
 

pkellner

Member
Sep 3, 2003
5
0
151
Still need help

I still need help. I'm expecting that my linux host should not have to know Java and Tomcat to set it up for me. I assume there is some way cpanel has it configured so that it works in a hosted environment. Personally, I have no problem on my own machine making tomcat work and I am very good at making servlets and jsps.

What is special about the cpanel installation of tomcat? where are the configs? what gets started and where at system boot up. Any docs on this???

Expecting my host company to know the insides of tomcat seems to me like requiring them to know how to program in Lex because they have a Lex parser on their system. I don't think so.

Please post constructive suggestions rather than "you just need to go off and read on your own."

:(

cPanel.net Support Ticket Number:
 

dgbaker

Well-Known Member
PartnerNOC
Sep 20, 2002
2,557
9
343
Toronto, Ontario Canada
cPanel Access Level
DataCenter Provider
Unfortunatly jsteel is correct.

cPanel DOES NOT come with Tomcat/JSP support installed. It is an unsupported addon, that if not done correctly or with a broken installer is a futile effort if they do not know how to support it.

I for one would only supply what can be supported. Developing and support are two different things. I do not know how to program in TCL but I can fully support Vignette.

Your provider needs and must know the basics at least to troubleshoot the problem.

cPanel.net Support Ticket Number: