Just Bought a Music Website and I Cant add as addon domain

kodex

Registered
Apr 24, 2020
3
2
3
Nigeria
cPanel Access Level
Website Owner
Hello Guys,

I recently purchased a music blog (Domain.com) from a seller When I try to add the domain as addon domain it displays following:

"Oops, looks like domain.com or it's parent domain already exists on another account. Please contact Support".
I dont know if there is anything am doing wrong.

I have attached a screenshot of the error message i get each time i try adding it.

Any help to solve this problem will be very much appreciated

Thanks
 

Attachments

Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Based on that error the domain already exists on the server. Either in your account or somewhere else on the server. If it's not present in your account you need address this with the hosting provider.
 
Thread starter Similar threads Forum Replies Date
J Domain Management 2
Similar threads
I have just bought...