Just Bought a Music Website and I Cant add as addon domain

[kodex]

Hello Guys,

I recently purchased a music blog (Domain.com) from a seller When I try to add the domain as addon domain it displays following:

"Oops, looks like domain.com or it's parent domain already exists on another account. Please contact Support".

I dont know if there is anything am doing wrong.

I have attached a screenshot of the error message i get each time i try adding it.

Any help to solve this problem will be very much appreciated

Thanks

 

[cPanelLauren]

Based on that error the domain already exists on the server. Either in your account or somewhere else on the server. If it's not present in your account you need address this with the hosting provider.

 

[kodex]

Based on that error the domain already exists on the server. Either in your account or somewhere else on the server. If it's not present in your account you need address this with the hosting provider.

Thanks so much i really appreciate

 

[kodex]

I have resolved the issue. Thanks so much. The information here is very useful.