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Discussion in 'General Discussion' started by danielgodoyrios, Jan 27, 2014.

  1. danielgodoyrios

    Jan 27, 2014
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    hello friends,

    I'm trying to connect with SSH.

    my VPS provider asked me to leave enabled IP fixed my pc with the VPS. (Tunnel)

    everything is fine.

    but now I want other pc to enter the SSH WHM I created with some keys.

    but an error of "time out" when I enter with PUTTY appears.

    I know this error. And it's why I can not login from another ip.

    solution ... add this new IP to allow passage through SSH.

    this can be done through HWM? or should I ask my provider?

    Thank you very much!
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    You can ensure the IP address is allowed for SSH in the /etc/hosts.allow file by using the following option in Web Host Manager:

    "WHM Home » Security Center » Host Access Control"

    Also, make sure you allow it in any firewall management utilities that are installed on your server (e.g. CSF).

    Thank you.
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