Large emails sent staying in client's outbox

dlsweb

Member
Jun 17, 2004
17
1
151
Problem-Any emails we send around 9 megs or more get hung up and repeat until we go in the outbox and delete. That applies to emails between ourselves and to outsiders. Do you know why? We have not had this problem in the past and just started in the last couple of months.

Does anyone have a clue as to what the problem may be?
Thanks
 

dlsweb

Member
Jun 17, 2004
17
1
151
There is no problem with an email with a 1mb attachment
 

dlsweb

Member
Jun 17, 2004
17
1
151
I appreciate your reply, but noting "it's an issue with the size of the attachment",
I was hoping someone could help with how to correct this issue
tks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Hello :)

The "message_size_limit" value is configured via the "Add additional configuration setting" button in:

"WHM Home » Service Configuration » Exim Configuration Manager » Advanced Editor"

The default is 50M per message, so the issue you described could happen due to a limitation of your local email client. Do you notice any error messages in /var/log/exim_mainlog or /var/log/exim_rejectlog when the message fails to send out?

Thank you.