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Large Exim database help.

Discussion in 'E-mail Discussions' started by glenn0, Feb 4, 2013.

  1. glenn0

    glenn0 Active Member

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    I've been away for a short time and returned to my server to find quite a large Exim database. My server isn't configured for email (no MX records etc.) so I'm wondering why the database is so large and growing.

    I've attached a screenshot of some Exim related stats that I'm hoping might help somebody to shed light on what's happening for me. It seems the destination is always aspmx.l.google.com?

    Thanks for any help/advice as to what these emails might be.
     

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  2. glenn0

    glenn0 Active Member

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    Further investigation reveals that the server is sending an email every couple of minutes:

    Event: success success
    User: root
    Domain:
    Sender: root@mydomain.com
    Sent Time: Feb 4, 2013 2:02:14 PM
    Sender Host: localhost
    Sender IP: 127.0.0.1
    Authentication: localuser
    Spam Score:
    Recipient: my@email.com
    Delivered To: my@email.com
    Delivery User: -remote-
    Delivery Domain:
    Router: lookuphost
    Transport: remote_smtp
    Out Time: Feb 4, 2013 2:02:14 PM
    ID: 1U2MdJ-0008Po-29
    Delivery Host: aspmx.l.google.com
    Delivery IP: 74.125.142.27
    Size: 709 bytes
    Result: Message accepted

    Any ideas where to look for what is sending these emails, what they contain, and why?

    Thank you.
     
  3. glenn0

    glenn0 Active Member

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    Is there any other information I can supply to aid getting help? I would like to know what these emails are and how to stop them..

    Thank you.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What email addresses do you have showing here? I mean, are those filled in with a gmail account by chance?
    Home » Server Contacts » Edit System Mail Preferences

    Are all items listed here set to disabled?
    Home » Server Contacts » Contact Manager
     
  5. glenn0

    glenn0 Active Member

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    Thanks for the reply, I've attached two screen grabs showing the information you asked for. My email address is not from google but my ISP addesss (Blueyonder, now Virgin) - I'm not receiving these emails by the way although they are being sent. I have no MX records for server or hosted domains configured.

    Thank you for any help :)
     

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  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    In WHM, go here:
    Home » Email » Mail Delivery Reports

    Click the Run Report button. In any items you see listed, click the icon to the right to view more details for clues.
     
  7. glenn0

    glenn0 Active Member

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    The only icon I'm seeing on the right of the report is 'Actions' and I posted the information shown from that in my second post. Anything else I could check?

    Thanks again.
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    So, you see this then, as I do.
    eventdtlsij.jpg

    This email is from the system, to root.
     
  9. glenn0

    glenn0 Active Member

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    Yes, it looks exactly like that :)

    What are they, what do they contain, are they needed and why so many?

    Thanks again...
     

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  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Going by the number per hour, I'd say something is wrong on your system and its trying to alert you by mail about it.

    You've got mail setup somewhere, you're image shows, Message Accepted.

    How about here?
    Home » Server Configuration » Basic cPanel & WHM Setup


    You should be able to reduce the size of the database, I think, with this setting:
    Home » Server Configuration » Tweak Settings, Stats and Logs tab:
     
  11. glenn0

    glenn0 Active Member

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    Yes, there is an email there, as I mentioned earlier it is my main ISP email address, however, I am not receiving the emails. Also, there are no MX records at all setup up - does there have to be?

    Thanks for persisting with this for me :)
     
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I'm hanging onto this one with my finger nails, ATM. :p

    Emails are going out to a google email account, that much is clear.

    You might want to put in a ticket via your WHM, top right corner is a Support menu, on it a link to Contact cPanel. Time to bring in an expert I think.

    If you do decide to open a ticket, please post back the ticket ID here so I can follow it.

    Thanks
     
  13. glenn0

    glenn0 Active Member

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    Thank you for sticking with it :)

    Further research shows my ISP's email may be run by Google (although I wasn't receiving the 'sent' email) so I will empty the database, change emails and see what happens. If it continues I will enter a support request and post the ticket ID here as requested.

    Thank you again for your help with this.
     
  14. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Thanks for that detail, makes sense I guess. :)

    Still, it accepted the email, so it landed somewhere.

    Let us know how it goes, GL!
     
  15. glenn0

    glenn0 Active Member

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    Well, email changed, database emptied and I'm still seeing the emails to a Google related address..

    Ticket opened: Support Request Id 3718605

    Thanks again.
     
  16. ruzbehraja

    ruzbehraja Well-Known Member

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    Do you see any of these in the mail queue?

    Did this get resolved?
     
  17. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The email are from CSF/LFD.
     
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