Last IP Logged 127.0.0.1

[cjmwebdesigns]

Good Evening All:

I am trying to figure out how some of my users (not resellers) are actually logging into their cPanel accounts and the last recorded IP is 127.0.0.1.

I am not so much concerned as to the client not using their IP, but rather, I would like to be able to work through some issues that require me to access customer accounts by using the 127 IP rather than my IP.

Any suggestions, idea, problems, questions for me?

 

[cjmwebdesigns]

I got it! My apologies.

https with the :2083


I knew I use to do this as well, kept forgetting the "S"

 

[WEB-PROS]

ALso if you login to cpanel or whm using Cpanel Proxy it shows the last ip as 127.0.0.1

 

[cjmwebdesigns]

Hey Ashley,

Thanks for the info, I did install cPanel Proxy at one time on one of my sites, however, I had a user tell me that this did not fix their issue with logging in past the ports 2095) for mail and such.

Isn't that suppose to help with that problem?

Just wondering.

Thanks,

 

[WEB-PROS]

Yes howver this may sound stupid are they actually using the subodomain cpanel.***, as i know people to install it and still try and use the ports.

 

[cjmwebdesigns]

I created one for it, webmail.cjmwebdesigns.biz. It looks to work correctly for me. When I log into the mail it does not forward to the :2095 port like it does on another domain that I set up like this in which I did not set up cpanel proxy, after logging into mail it fwds to :2095.

Perhaps my person just does not understand. I will have to revalidate.

Thanks! :D