Last night's upcp hanging at rebuild_sprites

jandafields

Well-Known Member
May 6, 2004
435
4
168
USA
cPanel Access Level
Root Administrator
rebuild_sprites is taking 99% cpu for a very long time as part of upcp. I believe it is a new feature of some sort. I kill it, and run upcp --force, and it hangs again at that same spot!
 

metula

Member
Jan 19, 2005
5
0
151
We have the same issue - the server was also completely unavailable for a good 2 hours during the night. :confused:
 

platinum

Active Member
Nov 21, 2004
30
0
156
Ok, this would appear to be a bug I think... just posted in the main thread as well, but just to confirm, rebuild_sprites has been running for 243 mins and using 50% cpu - any suggestions? :)
edit: posting ticket now...
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
158
cPanel Access Level
DataCenter Provider
Ok, this would appear to be a bug I think... just posted in the main thread as well, but just to confirm, rebuild_sprites has been running for 243 mins and using 50% cpu - any suggestions? :)
edit: posting ticket now...
What version of gd do you have installed?


gdlib-config --version
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
158
cPanel Access Level
DataCenter Provider
Update completed this time around.
Looks like it should be ok now.

We've only worked around the underlying problem, so it may happen with again after installing a 11.x 3rdparty theme (hopefully we will have a new build out way before people start releasing those anyways though). I've opened an internal case to track the problem and attempt to provide a better work around for the the double frees in libjpeg (or is it gd itself.. not sure yet) on centos/rhel 3.x.
 

rzderich

Active Member
Nov 20, 2004
31
0
156
cPanel Access Level
DataCenter Provider
same issue here, we run:

WHM 11.1.0 cPanel 11.2-C11494
CENTOS Enterprise 3.8 i686 - WHM X v3.1.0

I´m upgrading now to 11.2-C11501, looks like these affect only our older boxes with centos 3.x

Regards
 

metula

Member
Jan 19, 2005
5
0
151
Yup this fixed it for us too.. this is a pretty old box so probably same issue as CentOS 3 - we're running RH 9.0 :cool:
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
158
cPanel Access Level
DataCenter Provider
Yup this fixed it for us too.. this is a pretty old box so probably same issue as CentOS 3 - we're running RH 9.0 :cool:
Builds later then 11549 will have a better solution for this. Currently we just worked around it in our themes. This fix will resolve the problem for any new 11.x third party themes as well.
 

simplybe

Well-Known Member
Nov 29, 2002
153
0
166
same problem here but not running centos, this is an rhe3 server. Updating now to see if it fixes the problem
 

FeeL

Well-Known Member
Apr 17, 2004
135
2
168
Rio de janeiro
cPanel Access Level
Reseller Owner
rebuild_sprites

same here!

2.6.10-1.771_FC2smp #1 SMP Mon Mar 28 01:10:51 EST 2005 i686 i686 i386 GNU/Linux

# gdlib-config --version
2.0.33

libjpeg-6b-31.1

---

A simple kill solved 4 me
 
Last edited: