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SOLVED Latest cPanel Update causes 404 errors

Discussion in 'EasyApache' started by katmai, Aug 24, 2017.

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  1. katmai

    katmai Well-Known Member

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    i am experiencing the same thing and i enabled the options you guys mentioned but still all my sites show 404.

    i created a ticket:
    8811153
     
  2. xlightwaverx

    xlightwaverx Member

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    Just installed latest Cpanel update 66.0.14 and now all URLS are receiving 404's across the board except root domain.

    Please advise.
     
    #2 xlightwaverx, Aug 24, 2017
    Last edited by a moderator: Aug 24, 2017
    Ovivo likes this.
  3. Ovivo

    Ovivo Member

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    I have the same problem on a server that today was updated to the latest version.

    Any urgent help? I have many clients with problems.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @Ovivo and @xlightwaverx,

    It's possible this relates to the existence of custom Apache template files (files ending in .local) in the following directory:

    /var/cpanel/templates/apache2_4/

    Can you verify if custom Apache templates are utilized on the affected server? If so, the solution to this issue is to update these custom templates to account for updates in the new default templates (the files ending in .default). This particular action is discussed more on the following thread:

    The system detected EasyApache 4 template change

    Or, as a workaround until you have time to update your custom Apache templates, you can browse to "WHM >> Home >> Service Configuration >> Apache Configuration >> Global Configuration" and temporarily set "Optimize .htaccess (AllowOverride)" to "Search "/" and below (No optimization, Search Full Path)".

    Note that internal case CPANEL-15454 is open to avoid offering the .htaccess optimization feature showcase if the server has .local template files for Apache.

    Thank you.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, CPANEL-15454 is included with cPanel version 66.0.18:

    Fixed case CPANEL-15454: Skip .htaccess optimize showcase if local apache template exist.

    This will ensure the .htaccess optimization feature showcase doesn't appear on systems with custom Apache templates after updating to cPanel version 66 for the first time.

    Thank you.
     
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