Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED latest.sh: line 372: ./bootstrap: Permission denied

Discussion in 'General Discussion' started by Manoel Cristiano, Feb 22, 2017.

Tags:
  1. Manoel Cristiano

    Joined:
    Feb 13, 2017
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brazil
    cPanel Access Level:
    DataCenter Provider
    Hi friends. I'm trying to install Cpanel in a Cloud Server and I got this error when I ran the file latest.

    I'm confused, 'cause I already installed Cpanel & WHM in a virtual machine and I did not have this kind of trouble before.

    Follow my system configuration:

    Hardware:
    Cloud (16 vCPUs)
    Cloud HD 1TB
    Cloud HD 1TB
    Cloud RAM 56GB
    CentOS 7 Linux for DDC

    Q: I gave the permission on the file latest chmod u + x latest
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Are you logged in as the "root" user when running the "sh latest" command?

    Thank you.
     
  3. Manoel Cristiano

    Joined:
    Feb 13, 2017
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brazil
    cPanel Access Level:
    DataCenter Provider
    Hello Michael, thank you for the fast answer

    By the way, I'm logged in as root. I got a virtual machine in my laptop running in VMWare and I ran the same command and it works perfectly. But the server was installed in HyperV. Have you ever seen this problem before?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Feel free to open a support ticket using the link in my signature so we can take a closer look and see what's happening. You can post the ticket number here and we can update this thread with the outcome.

    Thank you.
     
  5. Manoel Cristiano

    Joined:
    Feb 13, 2017
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brazil
    cPanel Access Level:
    DataCenter Provider
    Hi Michael, Follow the request ID number. Anytihing you need, I'm able to help.

    Support Request ID is: 8254001
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    To update, advice was provided on the permission values of the bootstrap file, but we did not receive a response. Were you able to address the issue?

    Thank you.
     
  7. Manoel Cristiano

    Joined:
    Feb 13, 2017
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brazil
    cPanel Access Level:
    DataCenter Provider
    I just added 100Gb to my home directory. I have other servers in the same environment and they also display the same error when I try to install. The machine was installed in HyperV, I do not know if that makes any difference. I've already installed cPanel on a virtual machine configured in VMware and it worked perfectly
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Please feel free to respond to the existing support ticket if you'd like us to take a closer look.

    Thanks!
     
  9. Manoel Cristiano

    Joined:
    Feb 13, 2017
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brazil
    cPanel Access Level:
    DataCenter Provider
    Hello, I got an open ticket number :
    8254001


    I also have an installation log. I'll attach it here if it helps in any way.
     

    Attached Files:

  10. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    We'll investigate the issue via the support ticket and reply here with the outcome.

    Thank you.
     
  11. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    To update, it looks like the installation failed because /home was mounted with the noexec flag. Remounting /home without noexec allowed the installation to proceed.

    Thank you.
     
Loading...

Share This Page