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Latest Visitor Logs not showing

Discussion in 'General Discussion' started by rblackburnuk, Oct 5, 2018.

  1. rblackburnuk

    rblackburnuk Registered

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    I noticed that all the domains on my server are no longer savings and showing any of the visitor logs or raw access logs within cPanel.

    I have checked /usr/local/apache/domlogs/ and all files here are 0kb in size.

    In tweak settings -> Stats and logs i have

    Allow users to update Awstats from cPanel - off
    Delete each domain’s access logs after statistics are gathered - off
    Archive logs in the user's home directory at the end of each stats run unless configured by the user - on
    Remove the previous month's archived logs from the user's home directory at the end of each month unless configured by the user- on

    Any ideas on how to solve this.

    Thanks
     
  2. Bob1965

    Bob1965 Member

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    disabled and re-enable piped logging
     
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  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @rblackburnuk


    Let us know if the advice provided by @Bob1965 helped if not please let us know if there's anything logged to the domlogs.

    Thanks!
     
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  4. mbrother

    mbrother Member

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    You can use command "/scripts/restartsrv_httpd" to restart webserver and it will write log again.
     
  5. rblackburnuk

    rblackburnuk Registered

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    Thanks guys, this was solved via Cpanel support ticket. To help others this is what the support staff member said

     
    #5 rblackburnuk, Oct 13, 2018
    Last edited by a moderator: Oct 13, 2018
    cPanelLauren likes this.
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