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latest visitors error in web stats

Discussion in 'General Discussion' started by david510, Oct 30, 2004.

  1. david510

    david510 Well-Known Member

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    Hello All,
    A few days ago I created an account in WHM using a subdomain, but the latest visitors page in web/ftp stats in the accounts cpanel is blank, awstats and webalizer are working fine, latest visitors worked fine just after the account was created, but then cpanel must do something and it goes blank.

    Any ideas what the problem is or how to fix it, because I need the latst visitors page for this account?

    It works fine for all the other accounts on the server.


    Regards,
    David
     
  2. david510

    david510 Well-Known Member

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    Hello All
    Please let me know a solution. It is becomming an everyday problem Lot of clients has been complaining about this.. Pleaseeeeeee

    Regards,
    David
     
  3. chirpy

    chirpy Well-Known Member

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    Hi David,

    It's not something I've seen before.

    Firstly, make sure that the account(s) in question aren't near their disk space quotas asI imagine this could have an effect.

    Secondly, have a look in /etc/httpd/logs/domlogs and see if there are log files for the subdomains. If there are and they have data in them, then it looks like a cPanel problem. If they aren't there or they're empty, it could be that there's a problem in httpd.conf.

    If you can reproduce the problem on other accounts, I'd suggest logging it in bugzilla.
     
  4. david510

    david510 Well-Known Member

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    Yes I will check

    Hello Chirpy,
    Thank you very much for youe support. I will check the possibilities as you said.

    Regards,
    David
     
  5. rusel

    rusel BANNED

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    Hello, I`ve got the same problem with an user, coz

    Host: [a

    while
    Http Code: this Date: or :: Http Version: processing Size in Bytes: directive]
    Referer:
    Agent:


    nothing here ... and

    Code:
    root@serv2 [/usr/local/apache/domlogs]# tail centrumhandlu.livenet.pl
    212.76.39.238 - - [09/Aug/2005:12:59:12 +0200] "GET / HTTP/1.1" 200 5073 "http://katalog.egry.net/" "Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; .NET CLR 1.1.4322)"
    212.76.39.238 - - [09/Aug/2005:12:59:13 +0200] "GET /style.css HTTP/1.1" 304 - "http://www.centrumhandlu.waw.pl/" "Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; .NET CLR 1.1.4322)"
    212.76.39.238 - - [09/Aug/2005:12:59:13 +0200] "GET /grafika/ichgs.png HTTP/1.1" 304 - "http://www.centrumhandlu.waw.pl/" "Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; .NET CLR 1.1.4322)"
    212.76.39.238 - - [09/Aug/2005:12:59:14 +0200] "GET /grafika/liniczerwona.jpg HTTP/1.1" 304 - "http://www.centrumhandlu.waw.pl/" "Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; .NET CLR 1.1.4322)"
    212.76.39.238 - - [09/Aug/2005:12:59:14 +0200] "GET /grafika/linia.jpg HTTP/1.1" 304 - "http://www.centrumhandlu.waw.pl/" "Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; .NET CLR 1.1.4322)"
    212.76.39.238 - - [09/Aug/2005:12:59:14 +0200] "GET /grafika/punkt.jpg HTTP/1.1" 304 - "http://www.centrumhandlu.waw.pl/" "Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; .NET CLR 1.1.4322)"
    

    any ideas? is that a bug? :/

    Regards.
     
  6. rusel

    rusel BANNED

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    I see that i won`t get any answer here ... thanks.
     
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